Landing Gear Program Manager - 1763
West Star Aviation
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Job summary
West Star Aviation in Grandview, TX is seeking a Landing Gear Program Manager to lead end-to-end operations for Falcon, Gulfstream, Embraer, and Piaggio landing gear programs at the GDV facility. You will oversee P&L, safety, quality, and regulatory compliance while building a high-performing team dedicated to on-time, defect-free service.
The role requires strong leadership, deep aerospace maintenance experience, and a proven ability to coordinate cross-functional teams to meet demanding
Qualifications
- High school diploma or equivalent required; a 4-year management degree is preferred.
- FAA regulations knowledge and repair station operations experience are highly valued.
- Experience leading a team of technicians in aerospace maintenance is required.
Responsibilities
- Own program-level customer relationships and act as primary point of contact for performance and recovery plans.
- Lead and develop a high-performing landing gear team to deliver on schedule and quality.
- Manage program objectives, KPIs, and financial performance including budgeting and cost control.
- Coordinate cross-functional workflow across Production, Quality, Receiving, Shipping, and Inventory.
- Drive continuous improvement, safety, and regulatory compliance across the operation.
Skills
Education
Tools
Job description
Landing Gear Program Manager - 1763
Job Link Copied
Full Time
On-Site
Grandview, TX 76050, USA
Posted 2 days ago
DAS Aviation is a premier supplier of aircraft parts and repair assets, dedicated to delivering value, reliability, and innovative solutions to the global business aviation community.
At DAS Aviation, benefits begin when you start. This includes medical and dental coverage, a 401(k) match, paid-time-off accrual, weekly pay, and more. We believe work should support your life—not replace it.
The Landing Gear Program Manager has end-to-end responsibility for the performance of the Landing Gear Program (Falcon, Gulfstream, Embraer, and Piaggio) at the Grandview, Texas (GDV) facility. This includes program-level profit-and-loss (P&L) performance, operational execution, workforce leadership, customer relationships, quality and regulatory compliance, and delivery against established business objectives.
The successful candidate will build, develop, and lead a team of technicians responsible for servicing, repairing, and returning aircraft landing gear to service safely, with high quality and on schedule. Standard working hours will be established with the General Manager (GM) and may vary based on business demands and customer needs.
- Exercise discretion and sound business judgment with minimal supervision to deliver an on-time, squawk-free customer experience while meeting all applicable regulatory, safety, quality, and company standards at GDV.
- Support customer aircraft-on-ground (AOG) requirements and provide after-hours operational support as needed.
- Evaluate new business opportunities to determine operational feasibility and alignment with the facility’s capabilities.
- Coordinate activities across Production, Quality, Receiving, Shipping, Inventory Control, Customer Service, and other departments.
- Partner with other departments to develop and manage the workflow from pre-planning through landing gear delivery. Provide status updates during routine operational meetings and attend customer meetings.
- Plan projects and assign manpower; identify potential risks, schedule changes, and other constraints; and develop recovery plans as needed.
- Direct the work and flow of multiple projects while maintaining focus on schedule, quality, and customer expectations.
- Own program-level customer relationships by serving as a primary point of contact for operational performance, schedule commitments, escalations, and recovery plans.
- Lead customer communication through regular program reviews and timely updates on work scope, status, risks, delivery expectations, and corrective actions.
- Address customer concerns with urgency and professionalism; coordinate cross-functional resources to resolve issues and protect customer confidence.
- Identify opportunities to strengthen customer partnerships, improve service delivery, and expand program capability in alignment with business strategy.
- Hire, assess, and develop employees at varying skill levels to ensure work is performed in accordance with applicable procedures and standards.
- Review manpower availability by skill set and shift; plan short- and long-term training needs and hiring goals to maintain an optimized workforce.
- Ensure employees receive appropriate training and development to maintain technical competency and regulatory compliance.
- Engage employees for feedback on improvement opportunities and job-related needs; take action to improve the work environment and remove obstacles.
- Perform employee-management responsibilities, including reviewing and approving time-off requests, labor charges, and expense reports; conducting performance appraisals; providing coaching and positive feedback; and managing hiring, training, conflict resolution, work schedules, and overtime assignments.
- Build positive relationships with peers to promote effective communication and teamwork for employees and customers.
- Foster a culture of safety, quality, accountability, teamwork, and continuous improvement.
- Ensure all work is performed to the highest technical standards and in accordance with company and regulatory procedures, the Repair Station Manual, and applicable safety and quality requirements.
- Promote and enforce a safe work environment, including proper use of personal protective equipment (PPE), support equipment, aircraft systems, and housekeeping practices.
- Monitor operational performance, productivity, and key performance indicators (KPIs); implement corrective actions when needed.
- Establish and maintain clear program objectives and key performance indicators (KPIs), including on-time delivery, turnaround time, work-in-process, labor productivity, rework, quality escapes, and customer satisfaction.
- Review performance trends routinely with the team and relevant department leaders; identify root causes, assign accountable owners, and drive corrective and preventive actions to completion.
- Manage workload, capacity, labor utilization, and production priorities to balance customer commitments, employee capability, and available resources.
- Escalate risks to schedule, quality, cost, or customer commitments early, with a defined mitigation or recovery plan.
- Review material purchases, billing invoices, and labor charges to evaluate costs and profitability.
- Communicate regularly with Billing to review and approve final invoices.
- Perform other related duties as assigned.
- Own program financial performance and support the development and management of the annual budget, forecasts, and operating plans.
- Monitor revenue, labor costs, overtime, material costs, outside services, and other key expense drivers; identify variances and implement actions to achieve financial objectives.
- Evaluate program-level profitability and support pricing, quoting, and business-case assessments in partnership with Sales, Finance, and other stakeholders.
- Ensure labor charging, material usage, work-order documentation, and billing inputs are accurate, timely, and aligned with approved work scope.
High school diploma or equipment.
4 year management degree or related field preferred.
Airframe and Powerplant License preferred.
A valid driver’s license approved for airline travel and/or a valid passport is ideal but not required.
- 10+ years of aerospace maintenance experience required, preferably with extensive knowledge of landing gear repair and overhaul across the Falcon, Gulfstream, Embraer, Bombardier, and Piaggio platforms.
- 5+ years of supervisory or management experience strongly preferred.
- Through understanding for Federal Aviation Administration (FAA) regulations, Repair Station operations, and regulatory compliance.
- Experience With Corridor Or Equivalent Maintenance Software Preferred.
- Strong knowledge of component maintenance, inspection, testing overhaul, and repair processes.
This position will build a “world class” organization respected by customers and the industry. This leader will develop and implement a strategic vision to elevate the program into a consultative, continuous-improvement-oriented organization, supported by the resources and staff capabilities needed to deliver excellent quality outcomes. The Program Manager is expected to translate this vision into measurable operating plans, clear team expectations, and sustained business results.
Must demonstrate exceptional leadership, communication, and interpersonal skills, with a passion for the landing gear repair and overhaul industry.
Self-motivated, highly organized, conscientious, and able to prioritize multiple tasks in a fast-paced production environment.
Adapts to changing conditions and identifies practical solutions to daily operational challenges while performing effectively under pressure.
Demonstrate unquestioned credibility, sound judgment, strong character, and ethical conduct.
Maintain reliable attendance and be available for overtime, travel, and weekend assignments as business needs require.
Perform all work in accordance with FAA requirements and applicable company procedures.
Follow all company policies and safety rules while performing assigned duties.
Maintain a customer-oriented approach to work.
- Routine walking, bending and squatting or sitting.
- Routing or repetitive physical motion with arms and hands.
- Basic personal computer operations especially with Apple and Microsoft products (Outlook, Word, and Excel)
- Ability to understand and apply regulations, standards, and guidelines.
- Ability to work professionally and collaboratively with others.
- Project coordination and team-management skills.
Will work with minimal supervision of General Manager.
Direct supervision of Team Leads and technicians.
This work will be accomplished in both a dedicated landing gear facility and office environment.
Equipment and system used will include Windows, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Corridor (work orders) and scheduling programs.
Desk phone and cell phone and other office equipment.
With over 78 years of industry experience, West Star Aviation stands as a leading independent Maintenance, Repair and Overhaul (MRO) provider. Employing over 3,000 professionals, we offer comprehensive services from our strategically located full-service facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; Millville, NJ; Perryville, Missouri; and Statesville, NC as well as satellite locations in Denver, Houston, Minneapolis and Chicago. Our extensive capabilities encompass maintenance, paint, interior, and avionics services, supported by the largest Aircraft On Ground (AOG) network in the country, ensuring prompt and reliable mobile repair services nationwide.
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