LAN/Communications Technician (Active Secret Clearance Required)

Akima; New Boston (NH); On-site; USD 34,000 - 55,000; Full time

Job summary

Five Rivers Analytics (FRA), an Akima company, seeks a LAN Communications Technician to support a DoD installation in New Boston, NH. You will maintain LAN systems, provide frontline IT support, and ensure security controls align with DoD directives.

Responsibilities include AD management, VOIP support, patching, disaster recovery planning, and cybersecurity compliance. On-site work with ongoing professional development and vendor coordination.

Qualifications

• U.S. Citizenship required and active DoD SECRET clearance.
• Experience with LAN communications systems and cybersecurity.
• Strong networking knowledge and protocols.

Responsibilities

• Provide frontline technical support for LAN systems, VOIP phones, and software.
• Troubleshoot desktops, laptops, tablets, printers, and peripherals; manage Windows servers.
• Administer Active Directory and server configurations; oversee software installations and patching.

Skills

DoD SECRET clearance

Security certifications: CompTIA

Security certifications: Cloud+

Security certifications: GICSP

Security certifications: GSEC

Security certifications: SSCP

Education

Associate degree

Bachelor's degree

Tools

Active Directory

VOIP

Patch management

Job description

Five Rivers Analytics is looking for a LAN Communications Technician to work in New Boston, NH. To join our team of outstanding professionals.

Join our dynamic team as a LAN Communications Technician contractor at a United States Space Force installation. In this role, you will be integral to maintaining the integrity, efficiency, and security of our LAN communication systems while providing crucial technical support to our personnel.

Responsibilities

• Technical Support: Provide frontline technical support for LAN communication systems, VOIP phones, and software applications, ensuring uninterrupted communication channels.
• Responsible for supporting and troubleshooting a variety of technologies to include desktops, laptops, tablets, printers/scanners/peripherals, windows servers, software management, communication devices (PBX, mobile, VTC, LMR, VoIP), and COMSEC.
• Network Administration: Manage Active Directory, server configurations, oversee software installations, and implement patch management strategies. In collaboration with DISA, AFNET, AFCED, technicians will be responsible as the local ISO for the installation to ensure network administration in secure.
• Cybersecurity: Ensure compliance with cybersecurity policies, conduct security assessments, and implement controls to safeguard our network infrastructure. DoD Directive 8570/8140; NIST SP 800-171 compliance.
• Problem-Solving: Collaborate with IT professionals to resolve technical issues and contribute to continuous improvement.
• Regulatory Adherence: Adhere to DoD regulations and security protocols for handling controlled unclassified information. DoD Instruction 5200.48: Controlled Unclassified Information (CUI).
• Professional Development: Engage in ongoing training to stay updated on emerging technologies and cybersecurity best practices.

Additional Responsibilities

• Disaster Recovery Planning: Develop and maintain disaster recovery plans for LAN communication systems.
• Vendor Management: Interface with vendors to procure hardware, software, and services.
• Performance Optimization: Monitor network performance and optimize bandwidth utilization.
• Policy Development: Assist in the development and enforcement of network security policies.
• User Training: Conduct training sessions on cybersecurity best practices and safe computing habits.
• Documentation Maintenance: Update network documentation regularly for troubleshooting and auditing purposes.
• Technology Evaluation: Stay informed about emerging technologies and trends in LAN communications.

Qualifications

• U.S Citizenship and Active DoD SECRET clearance required.
• Must have ONE of the following certifications: CompTIA Security, Cloud + GICSP, GSEC, or SSCP.
• Minimum one year of experience in IT support roles, including LAN communication systems and cybersecurity.
• Strong understanding of networking principles and protocols.
• Experience supporting variety of IT technologies (Laptops, Mobile Devices, Radios, etc.)
• Experience with active directory server management, VOIP phones, and network monitoring tools.
• Self-motivated and proactive – able to work independently with minimal supervision, identify opportunities and develop new ideas.
• Excellent communication and teamwork skills.
• Ability to push, pull, kneel, bend, reach and lift 40-50 lbs.

Desired Qualifications

• Associate or bachelor’s degree in a technology-related field preferred.
• Master's degree in a technology-related field is an asset.
• Cisco, Microsoft, CompTIA Net+ certifications. Advanced certifications in cybersecurity or networking. DoD IAM level 2 and above certification: CySA, CASP, CCNA, CCNP, CISM, CISSP.
• Experience with ACAS / Tenable Nessus for vulnerability scanning, assessment, and remediation.
• Knowledge and experience connecting/patching/repairing Cat5/Cat6/Fiber infrastructure.
• Previous DoD or military experience.

Work Type

On-Site

Company Description

Work Where it Matters

Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At FRA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment.

As a FRA employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.