Lakewood Restaurant Supervisor

PCH Hotels And Resorts, Inc.; Alabama; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Growth Opportunities

Job summary

The Grand Hotel Golf Resort & Spa, Autograph Collection in Point Clear, Alabama, is seeking a Restaurant/Beverage Supervisor to ensure smooth dining operations and outstanding guest service. You’ll lead a team, support guest satisfaction, and help create a welcoming environment.

In this role you’ll train new associates, oversee opening/closing tasks, manage reservations with OpenTable, room orders in iRIS, and supply management in Adaco, while maintaining service standards and accurate cash

Responsibilities

• Team Leadership: Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
• Training & Development: Assist with onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
• Guest Engagement: Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
• Operational Support: Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
• System Utilization: Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.

Tools

OpenTable

iRIS

Adaco

Job description

Grand Hotel | Autograph Collection
Point Clear, AL 36564, USA

Description

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. As part of a historic destination known for exceptional hospitality, you’ll have the opportunity to contribute to unforgettable moments—The Grand Life is calling; come share it with us!

As a Restaurant/Beverage Supervisor, you’ll play a key role in ensuring smooth restaurant operations and outstanding guest service. With your support and supervision, our team will provide unforgettable dining experiences. You’ll assist with training, guide team members, and help create a positive work environment that reflects our dedication to exceptional service.

Key Responsibilities:

• Team Leadership: Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
• Training & Development: Assist with the onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
• Guest Engagement: Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
• Operational Support: Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
• System Utilization: Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.

Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy a variety of perks and benefits, including:

• Health, Dental, and Vision Coverage: Comprehensive options, including both FSA and HSA plans.
• 401(k) with Company Match: Prepare for your future with our matching retirement plan.
• Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and globally with Marriott.
• Growth Opportunities: Access to continuous training and career advancement, with tuition reimbursement available.

Join us at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.