Laboratory Support Technician

Alaska Native Tribal Health Consortium (ANTHC); Anchorage (AK); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance (FEHB)

Dental & Vision Insurance

401(a) Retirement Plan

Paid Time Off

Eleven Paid Holidays

On-Site Child Care

Tuition Discounts

Education Assistance

Employee Assistance Program

Job summary

Alaska Native Tribal Health Consortium (ANTHC) seeks a clerical/technical support role for the Alaska Native Medical Center laboratory. Under supervision, you will assist reception, specimen processing, and routine lab upkeep, supporting physicians, nurses, and staff.

Responsibilities include answering calls, routing inquiries, maintaining records, and assisting with daily lab operations and QC activities. This position contributes to patient care and efficient lab workflows in a large tribal

Qualifications

• Knowledge of customer service concepts and practices.
• Knowledge of basic clinical processes and medical terminology.
• Knowledge of privacy laws and regulations.
• Knowledge of multi-line telephone systems operation.

Responsibilities

• Provides clerical and technical support to the laboratory of the Alaska Native Medical Center (ANMC).
• Answers incoming phone calls and routes callers to appropriate department or personnel.
• Provides customer services to physicians, nurses, and others contacting the laboratory.
• Assists in specimen processing and ensures proper labeling and documentation.
• Maintains department records and assists with reporting and office duties.

Skills

Customer service

Clinical terminology

Privacy laws

Multi-line phones

Oral & written comms

Education

High school diploma or GED

Tools

Laboratory equipment

Office equipment

Job description

Alaska Native Tribal Health Consortium (ANTHC) seeks a clerical/technical support role for the Alaska Native Medical Center laboratory. Under supervision, you will assist reception, specimen processing, and routine lab upkeep, supporting physicians, nurses, and staff.

Responsibilities include answering calls, routing inquiries, maintaining records, and assisting with daily lab operations and QC activities. This position contributes to patient care and efficient lab workflows in a large tribal