Laboratory Support Supervisor - Inpatient Phlebotomy

Duke Careers; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Duke Health laboratory is seeking a Laboratory Support Supervisor for Inpatient Phlebotomy at Duke Raleigh Hospital. The role oversees phlebotomy, specimen management, courier services and send-out operations in a fast-paced hospital setting.

The successful candidate will supervise staff, provide technical guidance, help develop new procedures, and contribute to workflow optimization while ensuring timely and accurate patient results.

Qualifications

• Educational background generally equivalent to a high school education.
• 5 years of experience in specimen handling or related areas may be required.
• Phlebotomy certification required if the position is in a phlebotomy area.

Responsibilities

• Supervise subordinate personnel in non-analytic areas including phlebotomy, specimen management, courier services and send-out services.
• Provide technical assistance, instruction and consultation to students and employees.
• Participate in development of new procedures for collection, handling and transport of laboratory specimens.
• Evaluate and modify workflow patterns and prepare reports with recommendations.
• Recommend personnel actions such as hiring, appraisals, promotions, transfers and vacations.
• Perform other duties incidental to the work described.

Skills

Phlebotomy supervision

Laboratory workflow

Student training

Education

High school education or equivalent

Phlebotomy certification

Job description

Laboratory Support Supervisor - Inpatient Phlebotomy

Work Arrangement:

Requisition Number: 276810

Regular or Temporary: Regular

Location: Raleigh, NC, US, 27710

Date: Oct 29, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Duke University Health System Clinical Laboratories

Pursue your passion for caring and innovation as a team member in the state-of-the-art Duke Health laboratories. Duke Health laboratories are College of American Pathologists accredited and Clinical Laboratory Improvement Amendments certified. The multidisciplinary team is committed to serving the rare and complex testing needs of Duke Health patients by providing timely and accurate results, educating the next generation of laboratorians, scientists and physicians, and researching and developing the cutting-edge diagnostics of tomorrow.

Laboratory Support Supervisor with Inpatient Phlebotomy at Duke Raleigh Hospital, a campus of Duke University Hospital.

Monday - Friday, 10:00 a.m. - 6:30 p.m.

General Description

Supervise the work of subordinate personnel in non-analytic areas of the laboratory to include phlebotomy, specimen management, courier services, and send out services.

Work Performed

• Supervise and coordinate the activities of subordinate personnel.
• Supervise and participate, as needed, in the more complex procedures and problem solving within functional area.
• Provide technical assistance, instruction and consultation to students and employees.
• Participate in the development of new procedures, processes and techniques for collection, handling and/or transport of laboratory specimens.
• Evaluate and modify workflow patterns and prepare reports outlining appropriate recommendations and conclusions.
• Recommend various personnel actions including, but not limited to, hiring, performance appraisals, promotions, transfers, and vacation schedules.
• Perform other related duties incidental to the work described herein.

Knowledge, Skills and Abilities

Within the clinical laboratories, we embrace Duke’s purpose, placing the patient at the center of everything we do. We do this by demonstratingbehaviors that focus on delivering patient- and family- centered care and embodying the values that promote a positive work culture. We expect every team member to commit to these values and hold each other accountable in the spirit of mutual respect and belonging.

Minimum Qualifications

Education

Work requires an educational background generally equivalent to a high school education. Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

Experience

If the position is in a specimen handling area or send out area, 5 years of experience is required. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Degrees, Licensures, Certifications

Phlebotomy certification by a nationally recognized organization is required if the position is in a phlebotomy area.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham

Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.