Laboratory Support Associate

Geisinger; Danville (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Full benefits starting day one

Tuition reimbursement

PTO and retirement plans

Job summary

Geisinger Medical Center in Danville, VA, is seeking a detail-oriented staff member to support pathologists and the pathology department by handling case accessioning, documentation, and review preparations.

This role involves coordinating worklists, responding to communications, handling slide retrievals, and assisting with addendums and edits. Full-time days, with comprehensive benefits and tuition assistance are offered.

Qualifications

• Uses strong communication to field requests from clinicians and staff.
• Proficient computer skills and EPIC/Teams familiarity may be required.
• Ability to multitask and organize workload in a fast-paced pathology environment.

Responsibilities

• Coordinate daily workflow to ensure timely task completion.
• Answer calls and emails and respond to in-basket messages promptly.
• Register and accession pathology consult cases and external referrals.
• Facilitate communication between departments and external sites for case material.
• Manage requests for add-on pathology testing and track case materials.

Skills

Communication

Computer Literacy

Interpersonal Communication

Multitasking

Organizing

Working Independently

Education

High School Diploma or GED

Job description

Location:

Geisinger Medical Center (GMC)

Shift:

Days (United States of America)

Scheduled Weekly Hours:

40

Worker Type:

Regular

Exemption Status:

No

Job Summary:

Supports pathologists and pathology department. Accessions pathology consult cases and external immunohistochemistry referrals. Facilitates movement of case material and documents for pathology review or consultation. Assists pathologists with documentation of report addendums, amendments, and edits.

Job Duties:

• Coordinates and prioritizes daily workflow in a fast-paced environment; completion of assigned tasks in a timely manner.
• Answers department telephone calls, responds to emails, EPIC in-basket messages, and Microsoft Teams messages to field requestor’s questions and concerns in a timely manner.
• Receives, registers and accessions pathology consult cases and external immunohistochemistry referrals.
• Acts as a liaison between department and clinician offices, as well as outside institutions to facilitate the sending of case material and reports as necessary for coordination of patient care.
• Manages internal and external requests for add on pathology testing.
• Retrieves pathology slides and paraffin blocks for add on testing, clinical trials, tumor boards, pathology review, second opinions and legal holds.
• Requests and receives consult reports and case material from clinician offices and outside institutions.
• Assures proper labeling of case material received from outside institutions; prepares cases for review by pathologists.
• Assists pathologists with addendums, amendments, and edits to pathology reports.
• Performs digital scanning of pathology consult slides and others as needed.
• Troubleshoots case delays, reviews pathologist outstanding list and alerts pathologists of overdue cases.
• Manages multiple worklists for timely completion of tasks, including adding tables and diagrams to cases.
• Performs various clerical duties to include scanning of documents, data entry in various formats, writing cover letters for send out consult cases, autopsy case documentation, specialty referral, intra departmental and external case tracking and documentation, and assisting with case reassignments as needed.
• Responsible for sorting and distributing incoming mail to the pathology department.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Geisinger Medical Center (GMC)

Full time

Days

8-4:30p

Benefit Highlights:

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance

Education:

High School Diploma or Equivalent (GED)- (Required)

Experience:

Minimum of 1 year-Related work experience (Required)

Certification(s) and License(s):

Skills:

Communication, Computer Literacy, Interpersonal Communication, Multitasking, Organizing, Working Independently

OUR PURPOSE & VALUES:

Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION : We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.