Laboratory Supervisor

Confluence Health; Wenatchee, Northern (WA, KY); Hybrid; USD 59,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Flexible Spending Accounts & Health_SA

Paid Time Off

Generous Retirement Plans

Life Insurance

Long-Term Disability

Gym Membership Discount

Tuition Reimbursement

Employee Assistance Program

Adoption Assistance

Shift Differential

Job summary

Confluence Health is seeking a Laboratory Supervisor to oversee the Core Laboratory operations, ensuring high-quality, compliant testing services. You will provide leadership to staff, coordinate staffing, and drive workflow efficiency under the Laboratory Manager’s guidance.

You will ensure timely reporting of results, quality control, and adherence to safety policies, while collaborating with providers, nursing, and other departments.

Qualifications

• Associate Degree or Bachelor’s Degree Medical Laboratory Science.
• Four years of clinical laboratory experience.
• Certification of MLT (ASCP), MLS (ASCP), MT (ASCP), or equivalent.
• Excellent written and verbal communication skills.
• 2 years lead or supervisory experience (desired).
• Knowledge of SoftLab and Epic (desired).

Responsibilities

• Direct and coordinate daily laboratory operations to ensure timely, accurate, and efficient testing services.
• Lead, mentor, and support laboratory personnel while ensuring compliance with regulatory, quality, and safety standards.
• Provide technical oversight, problem resolution, and continuous improvement initiatives to maintain the accuracy and integrity of patient testing.
• Monitor workflow, turnaround times, staffing levels, pending worklists, and specimen collection/processing activities.
• Ensure appropriate allocation of personnel and resources to maintain efficient operations.
• Escalate issues requiring MLS technical consultants, pathologist, or management involvement as appropriate.
• Oversee quality control, proficiency testing, instrument maintenance, and documentation activities.
• Promote accountability, teamwork, communication, and adherence to organizational standards.

Skills

Communication skills

Education

Medical Laboratory Science degree

ASCP certification

Tools

SoftLab

Epic

Job description

Salary Range

$43.36 - $67.84

Overview

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, click here!

Summary

Responsible for supervising the daily operations of the Core Laboratory to ensure high-quality, efficient, and compliant laboratory services. Provides leadership and support to laboratory personnel through staffing coordination, technical oversight, quality management, staff development, and workflow optimization.

Position Reports To:Laboratory Manager

Essential Functions

1. Direct and coordinate daily laboratory operations to ensure timely, accurate, and efficient testing services.
2. Lead, mentor, and support laboratory personnel while ensuring compliance with regulatory, quality, and safety standards.
3. Provide technical oversight, problem resolution, and continuous improvement initiatives to maintain the accuracy and integrity of patient testing.
4. Monitor workflow, turnaround times, staffing levels, pending worklists, and specimen collection/processing activities.
5. Ensure appropriate allocation of personnel and resources to maintain efficient operations.
6. Escalate issues requiring MLS technical consultants, pathologist, or management involvement as appropriate.
7. Oversee quality control, proficiency testing, instrument maintenance, and documentation activities.
8. Promote accountability, teamwork, communication, and adherence to organizational standards.
9. Ensure accurate, reliable, and timely reporting of patient results.
10. Assist with staffing plans, daily assignments, breaks, meal coverage, and schedule adjustments.
11. Ensure compliance with laboratory safety policies and infection prevention practices.
12. Identify and implement process improvement opportunities.
13. Assists the Laboratory Manager or Laboratory Director in the coordination of bi-annual and mid cycle CAP inspections and responds to identified deficiencies to ensure continued accreditation.
14. Participate in departmental meetings, committees, and organizational initiatives.
15. Collaborate with providers, nursing, ancillary departments, technical consultants, and laboratory leadership.
16. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Qualifications

Required:

• Associate Degree or Bachelor’s Degree Medical Laboratory Science.
• Four years of clinical laboratory experience.
• Certification of MLT (ASCP), MLS (ASCP), MT (ASCP), or equivalent.
• Excellent written and verbal communication skills.

Desired:

• 2 years lead or supervisory experience.
• Knowledge of SoftLab and Epic.

Physical/Sensory Demands

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday. F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday. C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

• Walking – F
• Sitting/Standing - C
• Reaching: Shoulder Height - F
• Reaching: Above shoulder height - O
• Reaching: Below shoulder height - O
• Climbing - F
• Pulling/Pushing: 25 pounds or less - O
• Pulling/Pushing: 25 pounds to 50 pounds - O
• Pulling/Pushing: Over 50 pounds - O
• Lifting: 25 pounds or less - O
• Lifting: 25 pounds to 50 pounds - O
• Lifting: Over 50 pounds - O
• Carrying: 25 pounds or less - O
• Carrying: 25 pounds to 50 pounds - O
• Carrying: Over 50 pounds - O
• Crawling/Kneeling - O
• Bending/Stooping/Crouching - O
• Twisting/Turning - F
• Repetitive Movement - O

Working Conditions

• Frequent interruptions are to be expected by telephone calls and ongoing employee needs. Stress and pressure are a regular part of the work environment; project deadlines are to be expected. The Lab Supervisor must learn to work closely with the Lab Director, Lab Manager, staff pathologists, the lab staff and the other Confluence Health Managers and Supervisors.

Job Classification

• FLSA: Exempt
• Hourly/Salary:Salary

Physical Exposures For This Position

• Unprotected Heights – No
• Heat – Yes
• Cold – No
• Mechanical Hazards – Yes
• Hazardous Substances – Yes
• Blood Borne Pathogens Exposure Potential – Yes
• Lighting – No
• Noise – Yes
• Ionizing/Non-Ionizing Radiation – No
• Infectious Diseases – Yes