Laboratory Supervisor

Pride Health; Charlotte (NC); On-site; USD 83,200 - 124,800; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan with company contribution

Wellness program

Tuition reimbursement

Employee perks programs

Free parking

Job summary

Pride Health is hiring a Laboratory Supervisor / Laboratory Operations Manager in Charlotte, NC. This permanent role leads daily operations of a core laboratory, ensuring high-quality testing, regulatory compliance, and staff development.

The ideal candidate will have expertise in Chemistry, Hematology, Coagulation, Urinalysis, and Immunodiagnostics along with proven leadership experience. Responsibilities include overseeing staffing, performance evaluations, and process improvements, while

Qualifications

• Bachelor's Degree in Clinical Laboratory Science, Medical Technology, or equivalent.
• ASCP MLS or MT certification (or equivalent specialty certification).
• Minimum 3 years of technical laboratory operations experience.
• Strong leadership experience (Lead Tech, Team Lead, Supervisor, or Manager).

Responsibilities

• Oversee daily operations within an assigned Core Laboratory discipline.
• Ensure accurate, timely, and reliable laboratory testing.
• Lead, coach, and develop laboratory personnel and manage scheduling and performance.
• Ensure compliance with CLIA, CAP, OSHA, FDA, and TJC standards.

Skills

Laboratory leadership

Quality improvement

Staff development

Education

Bachelor's degree in Clinical Laboratory Science / Medical Technology

ASCP MLS or MT certification

Job description

Pride Health is hiring for a permanent Laboratory Supervisor / Laboratory Operations Manager to lead and support daily operations of a laboratory in Charlotte, NC, 28208. This is a direct hire, full-time opportunity offering excellent benefits, a stable schedule, and the chance to work with one of the state’s leading healthcare systems.

Job Summary

This leadership role is responsible for overseeing laboratory operations within a designated clinical testing discipline while ensuring high-quality patient care, regulatory compliance, operational excellence, and staff development. The ideal candidate will have a strong technical background in Chemistry, Hematology, Coagulation, Urinalysis, and Immunodiagnostics along with proven laboratory leadership experience.

Key Responsibilities:

Laboratory Operations

• Oversee daily operations within an assigned Core Laboratory discipline.
• Ensure accurate, timely, and reliable laboratory testing.
• Maintain competency in all laboratory testing systems and workflows.
• Serve as the department subject matter expert and competency assessor.
• Optimize laboratory resources, staffing, workflow, and operational efficiency.
• Monitor quality indicators and implement process improvement initiatives.

Leadership & Staff Management

• Lead, coach, mentor, and develop laboratory personnel.
• Manage staffing, scheduling, performance evaluations, and employee engagement.
• Set performance expectations and provide ongoing coaching and feedback.
• Participate in hiring, promotions, disciplinary actions, and compensation recommendations.
• Foster teamwork and a culture of continuous improvement.

Quality & Regulatory Compliance

• Ensure compliance with:
• CLIA, CAP, OSHA, FDA
• The Joint Commission (TJC)
• Federal, State, and Local regulations
• Develop and implement quality improvement initiatives.
• Ensure laboratory policies and procedures meet accreditation standards.
• Partner with pathologists, laboratory leadership, physicians, and hospital administration.
• Promote excellent customer service across all departments.
• Maintain effective communication with internal and external stakeholders.

Required Qualifications

• Bachelor's Degree in Clinical Laboratory Science, Medical Technology, or equivalent.
• Current ASCP Medical Laboratory Scientist (MLS) or Medical Technologist (MT) certification (or specialty certification appropriate to the department).
• Minimum 3 years of technical laboratory operations experience.
• Strong laboratory leadership experience (Lead Tech, Team Lead, Supervisor, or Manager).

Additional Information:

• Location: Charlotte, NC, 28208
• Job Type: Permanent / Direct Hire
• Shift: Evening Shift – Friday, 12:00 PM – 8:30 PM
• Pay Range: $40 – $60/hour (Open for negotiation)

• medical, dental, and vision coverage
• paid time off
• life and disability insurance
• a 401(k) plan with company contribution
• wellness and employee assistance programs
• tuition reimbursement
• employee perk programs
• free parking
• career growth opportunities within a supportive team environment.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates:

Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Pride-Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Pride-Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.