Laboratory Services Manager - Blood Bank (Scottish Rite)

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 95,000 - 120,000; Full time

Job summary

Children’s Healthcare of Atlanta seeks a Laboratory Operations Leader to manage designated areas, promote lean principles, and collaborate with leadership to ensure quality care for patients. The role requires a strong background in high-complexity clinical labs and experience in supervision.

The position emphasizes process improvement, staff development, and cross-functional coordination to support organizational goals and regulatory compliance.

Qualifications

• 5 years of clinical laboratory experience in a high complexity laboratory.
• 2 years of supervisory or managerial experience.
• 8 years of clinical laboratory experience preferred.
• Bachelor of Science in Medical Technology, chemical, biological, or clinical laboratory science.
• Certification as a Medical Technologist (ASCP) or Histotechnologist (ASCP); Histotechnologist certification required for Histology/AP Manager.

Responsibilities

• Manages and develops overall operations for designated areas of responsibility, ensuring standard of care is consistent.
• Aligns daily work with goals and objectives; resolves technical and personnel problems collaboratively.
• Investigates incidents and uses root cause analysis to seek improvements rather than assign blame.
• Coordinates interdepartmental services and maintains liaison with organizational leaders to provide continuum of care.

Skills

Leadership

Lean principles

Staff development

Collaboration

Quality improvement

Education

B.S. in Medical Technology

Histology or Cytotechnology

Job description

Work Shift Day Work Day(s) Monday-Friday Shift Start Time 7:00 AM Shift End Time 3:30 PM Worker Sub-Type Regular

About Children’s

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Job Description

Manages operational aspects of designated laboratory area to ensure quality service and outcomes. Actively promotes a lean work culture by performing value-stream manager duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Collaborates with leadership team, providing administrative and technical support as required. Recognizes necessity of staff to own motivation, morale, performance, and professional development. Actively encourages performance and behavior consistent with a commitment to the lab’s and Children’s Healthcare of Atlanta's mission, goals, and values by providing materials and processes necessary to be successful.

Experience

5 years of clinical laboratory experience in a high complexity laboratory 2 years of supervisory or managerial experience

Preferred Qualifications

8 years of clinical laboratory experience

Education

Bachelor of Science in Medical Technology, chemical, biological, clinical laboratory science from an accredited institution or Bachelor of Science in Histology or Cytotechnology

Certification Summary

Certification as a Medical Technologist (ASCP or equivalent) or Histotechnologist (ASCP) Histotechnologist certification required for Histology/AP Manager

Knowledge, Skills, and Abilities

Broad use of independent judgement and responsibility Strives for adult-adult relationships with staff and provides support that promotes staff engagement, success, and ownership of morale and interactions with other staff Invites staff to hold one another accountable

Job Responsibilities

Manages and develops overall operations for designated areas of responsibility, ensuring standard of care is consistent. Aligns daily work with individual, section, departmental, and organizational goals, and objectives. Resolves technical and personnel problems collaboratively and incorporates shared decision making as situations allow. Investigates and documents incidents, complaints, and other adverse situations, using tools to seek root cause to seek solutions and improvements rather than assign blame. Coordinates and integrates interdepartmental and intradepartmental services, facilitating integration where feasible. Establishes and maintains liaison with organizational leaders and other healthcare professionals to provide continuum of care. Develops, implements, and maintains policies and procedures that guide and support provision of services while meeting all regulatory requirements. Performs financial planning and budget development for designated departments in compliance with system fiscal goals and guidelines. Participates in hiring and developing staff. Coaches team members and clarifies performance expectations for each. Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment. Completes annual performance evaluations. Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes. Performs standard work of a value-stream manager, including metric reviews, audits, Gemba walks, standard work, Kanban, and idea board. Responsible for all aspects of managing and leading a team including: interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees. Mentor team members to encourage personal and professional growth. Encourage ongoing skill development by providing opportunities for continued education.

Equal Opportunity Statement

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Laboratory Services

About Children’s Healthcare of Atlanta

Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow.