Laboratory Services Educator

UPMC; Pittsburgh (Allegheny County); On-site; USD 70,000 - 100,000; Full time

Job summary

UPMC Presbyterian seeks an experienced Laboratory Services Educator to lead training and competency assessment in a high-volume Beckman Core Laboratory. The role emphasizes excellence in chemistry, hematology, urinalysis, coagulation, and serology, with a focus on developing staff and improving patient care across the health system.

The ideal candidate combines 7–10 years of clinical laboratory experience with ASCP certification and a proven track record in education, accreditation

Qualifications

• ASCP-certified laboratory generalist with leadership in education and quality programs.
• Experience developing curricula, assessments, and training plans for clinical staff.
• Familiarity with Beckman Core Laboratory operations and accreditation processes.

Responsibilities

• Develop and implement training curricula and competency assessments.
• Coordinate trainee rotations and liaise with accreditation bodies (CAP, DOH).
• Coach and mentor staff across chemistry, hematology, urinalysis, coagulation, and serology.

Skills

ASCP-certified

Laboratory generalist

Mentoring & training

Educational program development

Quality improvement

Education

7–10 years laboratory experience

Tools

Beckman Coulter analyzers

Job description

Shape the Future of Laboratory Excellence at UPMC Presbyterian

Are you a highly experienced, ASCP-certified laboratory professional with a passion for developing others and advancing quality patient care? UPMC Presbyterian is seeking a Laboratory Services Educator to join our team in the Clinical Laboratory Building in Oakland, directly across from UPMC Presbyterian Hospital. This role supports one of the region's busiest and most complex laboratory environments—a high-volume Beckman Core Laboratory that plays a critical role in delivering timely, accurate results for patients across our health system.

This position is ideal for an experienced ASCP-certified laboratory generalist with expertise in chemistry, hematology, urinalysis, coagulation, and serology, and 7–10 years of clinical laboratory experience. Enjoy a healthy work-life balance with no weekends or holidays, while making a lasting impact on both employees and patient care.

Responsibilities

• Prepare and implement examinations and/or competencies to determine employees progress and the effectiveness of the instructors.
• Collaborate with the system educational programs to ensure applicable elements are covered to allow for certification exams.
• Serve as liaison for degree and certificate programs as well as accreditation agencies (CAP, DOH, etc.). Facilitate agreements in appropriate content/rotation areas throughout the clinical laboratory.
• Schedule rotations and provide appropriate paperwork for student/program.
• Serve as point of contact for students before/during/after rotations.
• Perform other duties as assigned, including technical support as determined by Lab Leadership.
• Develop curriculum in accordance with laboratory professional organizations and with collaboration of faculty.
• Develop and maintain an applicable assessment tool(s) (ex. written assessment, hands on exercises for assessment).
• Develop MLS/MLT training program that includes content for training all aspects of the department. Program applicable for any level, from staff with no experience and no formal laboratory science training to providing refresher training for a trained and experienced MLS/MLT.
• Maintain list of current staff that are approved to conduct training.
• Improve competency assessment of trainers.
• Continuing education and assessment of trainers.
• Carry out educational exercises (i.e., hands on case review, MediaLab courses). Teach including bench instruction and the didactic lecture material, as needed.
• Store and maintain teaching specimens/samples (i.e. stock organism cultures, teaching slides, digital images). Maintain communication with all healthcare team members that help encourage the development of the trainee. Provide appropriate feedback and coaching to trainee regarding performance.
• Collate feedback from all participating instructors to provide comprehensive feedback to the trainee and applicable physician leader(s).
• Evaluate employees the department for current laboratory science knowledge.
• Administer examinations to determine employees progress and effectiveness of the instructors.
• Collaborate with system educational programs to ensure applicable elements are covered for certification exams.
• Administrative oversight for scheduling trainees for the department. Trainees include (not limited to): laboratory associates, residents, fellows.
• Collaborate with trainees to meet personal education needs and tailor the experience accordingly.
• Serve as liaison between trainees and laboratory operations/faculty.
• Assist with monthly QA/QC as determined by Lab leadership.
• Design and coordinate curriculum/job aids/training guides in the various specialty areas within the laboratory.
• Develop coursework to include: Basic theory of laboratory medicine and applicable methods/specialties. Current technologies and applicable instrumentation, including manufacturer's recommendations.