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American Oncology Network (AON) is seeking an on-site Lab Support Associate to assist technologists, organize the laboratory, and handle routine clerical tasks. You will manage QA records, prepare specimens for analysis, and support inventory and documentation across multiple sites.
The ideal candidate has 1–2 years in a medical or lab setting, strong attention to detail, and the ability to work independently in a fast-paced, multi-site environment. Some remote work flexibility may be available.
Location: AON Lab Hiring Range: $16.00 - $30.21
Job Description Summary: Assists Technologists in performing a variety of tasks which require a high level of responsibility and sound judgment. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.
Education: High School Diploma or GED Experience: 1-2 years’ experience in medical and/or laboratory setting with an understanding of medical terminology required. 1-2 years’ experience with insurance authorization and benefit investigation required. Students seeking Bachelor of Science Degree in Biology, Chemistry, Molecular Biology, or related field desirable. Candidate must demonstrate dependability, flexibility, and adaptability in all aspects of laboratory responsibilities and scheduling hours and have a general understanding of insurance billing if applicable. Clinical laboratory setting is preferred, but not required
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required. Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills: Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Travel : <25% Standard Core Workdays/Hours: Tuesday-Saturday 8:00 AM-4:30 PM.
AON is an alliance of physicians and veteran healthcare leaders dedicated to ensuring the long-term success and viability of oncology diagnosis and treatment in community-based settings. It is the fastest growing national network of community oncology practices delivering local access to exceptional cancer care. AON serves its expanding network of partner practices by providing proven practice management expertise. Our employees across the country work together to empower physicians to make cancer care better. By driving integrated, collaborative care, we are proudly helping community oncologists deliver the highest quality care to every patient. Cancer touches everyone. Being able to make a difference in the lives of those fighting this disease is something our employees at AON cherish and never take for granted. A career in oncology offers all sorts of rewards. But working at AON offers employees more than most. As a fast-growing national company, the opportunity to join a national workforce with flexible work options is available. We offer competitive compensation packages that include comprehensive health insurance with a robust provider network. Our 401k, which offers a 100% match and investment options, is available to full-time and part-time staff members, and we feature a generous Paid Time Off (PTO) program. At AON, we offer you more than a job, we offer you a career. As a network of independent oncology practices working together as one, we host annual summits each year, providing our employees a chance to collaborate with AON peers from across the country. Promoting from within is a priority at AON, and we support our team members continued growth through professional development programs and tuition assistance.