Laboratory Process Technician

TriHealth; Cincinnati (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Tuition reimbursement

Retirement plans

Job summary

TriHealth is seeking a Laboratory Process Technician at Bethesda North Hospital in Cincinnati, OH. You will ensure specimens are labeled, aliquoted, packaged, and tracked throughout the lab system and dispatched to referral laboratories.

Responsibilities include handling customer inquiries, supporting diagnostic services, and ensuring accurate paperwork for service and billing while adhering to CLIA, Joint Commission and CAP guidelines.

Qualifications

• High school diploma or GED required.
• 1–2 years hospital lab experience preferred.
• Formal phlebotomy training preferred.
• Knowledge of laboratory terminology preferred.
• Specimen handling preferred.
• Data entry preferred.
• Windows software preferred.
• HIS and LIS preferred.
• Certified Phlebotomy Technician preferred.

Responsibilities

• Label, aliquot, package and track specimens through the TriHealth Laboratory system and dispatch to referral labs.
• Serve as a primary customer contact, handling inbound/outbound communications and supporting diagnostic services.
• Collect information for service and billing, resolve inquiries and issues.
• Complete paperwork in compliance with OIG guidelines and transcribe physician orders for LIS/HIS entries.
• Procure quality specimens from adult to infant patients for testing under CLIA, Joint Commission and CAP guidelines.

Job description

Job Description

Make an impact behind every test. Join TriHealth as a Laboratory Process Technician and help ensure specimens are handled accurately and efficiently while supporting high-quality diagnostic care. Gain hands-on laboratory experience with opportunities to learn and grow.

Location

Bethesda North Hospital at Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242

Work Schedule

• Full-Time (64 hours bi-weekly)
• Day shift
• No weekends or holidays commitment

Incentives & Benefits

We offer a comprehensive benefits package, including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement. For more information, please visit our benefits page: https://careers.trihealth.com/what-we-offer/benefits

Minimum Job Requirements

• High School Diploma or GED or GED (Required)
• 1 - 2 years experience in hospital lab setting (Preferred)
• Formal Phlebotomy training preferred
• Knowledge of laboratory terminology preferred
• Specimen handling preferred
• Data entry preferred
• Windows software preferred
• HIS and LIS preferred
• Certified Phlebotomy Technician Preferred

Job Overview

This position serves as the laboratory liaison for an extensive variety of customers receiving services from TriHealth. This position must demonstrate resourcefulness, collaboration, and a comprehensive knowledge of hospital services. Responsibilities include the proper labeling, aliquoting, packaging, and tracking of specimens through the entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory. This position also serves as a key point of contact for customers of TriHealth by managing inbound and outbound communications, providing support for diagnostic laboratory services, collecting information necessary for service and billing, and resolving customer inquiries/issues. Additional responsibilities include completing paperwork in compliance with OIG guidelines, which include accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position is responsible for procuring quality specimens from adult, geriatric, pediatric, and infant patients for diagnostic testing according to CLIA, Joint Commission, and CAP guidelines. In addition to the direct supervisor, this position receives oversight from the Medical Director.

Working Conditions

• Climbing - Rarely
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Frequently
• Kneeling - Occasionally
• Lifting <10 Lbs. -
• Lifting 50+ Lbs. - Rarely
• Lifting <50 Lbs. - Occasionally
• Pulling - Rarely
• Pushing - Occasionally
• Reaching - Rarely
• Sitting - Consistently
• Standing - Rarely
• Stooping - Occasionally
• Talking - Consistently
• Use of Hands - Consistently
• Color Vision - Occasionally
• Visual Acuity: Far - Frequently
• Visual Acuity: Near - Consistently
• Walking - Frequently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, We Believe There Is No Responsibility More Important Than To SERVE Our Patients, Our Communities, And Our Fellow Team Members. To Achieve Our Vision And Mission, ALL TriHealth Team Members Are Expected To Demonstrate And Live The Following

Serve: ALWAYS...

• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS...

• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service

Respect: ALWAYS...

• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS...

• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS...

• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community

Job Keywords

• Lab Liaison Technician
• Mobile Examiner
• Patient Service Technician (PST)
• Phlebotomist Lab Assistant (Phlebotomist Laboratory Assistant)
• Phlebotomy Technician (Phlebotomy Tech)
• Registered Phlebotomist
• Registered Phlebotomy Technician (RPT)
• Certified Medical Assistant (CMA)
• Chiropractor Assistant
• Clinical Medical Assistant
• Doctor's Assistant
• Health Assistant
• Ophthalmic Assistant
• Ophthalmological Assistant
• Optometric Assistant
• Outpatient Surgery Assistant
• Registered Medical Assistant (RMA)

About Us

Careers at TriHealth are diverse. From clinical to administrative, sales to service, our team members contribute skills that are as varied as the services we offer and the people we serve. As an employer, TriHealth demonstrates the organization's values by offering comprehensive benefits packages, competitive wages, and milestone recognition. Explore our career options to help you determine the type of job best for you as well as help narrow your search within our website. We look forward to you joining the TriHealth family!