Laboratory Point of Care Coordinator

UNC Health; Hendersonville (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

UNC Health is seeking a Laboratory leader to direct the Point of Care Testing program, ensuring quality, accuracy and timely results. You will act as a technical consultant and oversee QA/QC, staff competency, and regulatory readiness across Pardee UNC Health Care.

The role requires a Bachelor's degree in a life science, 5 years of clinical lab experience, supervisory background, and ASCP/AMT certification. Onsite, full-time position with day schedule.

Qualifications

• Bachelor's degree in biology, chemistry, medical technology or related life science.
• Five years of clinical laboratory experience and supervisory background.
• ASCP or AMT certification and knowledge of CAP/CLIA requirements.
• Experience documenting and improving lab processes and procedures.

Responsibilities

• Direct the POCT program ensuring quality, accuracy and timely testing.
• Manage quality management and regulatory compliance across the POCT operation.
• Lead staff training, competency assessments, and IQCP development.
• Collaborate with leadership to maintain lab policies and prepare for inspections.
• Oversee data collection, QC review, and performance improvement initiatives.

Skills

Leadership

Communication

Quality mindset

Education

Bachelor's degree in biology, Chemistry, Medical Technology or related life science

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Directly responsible for the hospital testing program and ensures the technical quality, accuracy and timeliness in the Point of Care Testing (POCT) program is met. Acts as a technical consultant in Point of Care methodologies and quality control manager for all point of care performed. Provides administrative support for the hospital by assisting the Laboratory Director in managing daily operations of the laboratory. Acts as the back-up to the Laboratory Director in his/her absence.

Responsibilities

• Plans and organizes the workload of the POCT program to achieve maximum efficiency.
• Assures quality control and maintenance is performed, recorded interpreted and reviewed for the POCT equipment.
• Performs competency validations for teammates (staff) performing both waived and moderately complex testing outside of clinical laboratory.
• Evaluates and implements new procedures, tests, instrumentation and equipment. Writes, updates, communicates and manages all POCT procedures. Trains and educates POCT teammates on procedures as needed. Operates all instruments in the areas assigned.
• Interprets, recognizes, analyzes and corrects problems within the POCT program.
• Makes sound management and clinical decisions concerning the POCT Program, deferring as necessary to the appropriate authority.
• Responsible for overseeing a Quality Management Program for the purpose of promoting quality services in all aspects of the POCT operation (pre-analytical, analytical and post-analytical) and for ensuring compliance with applicable standards set forth by laboratory and hospital accrediting agencies (The Joint Commission).
• Prepares the POCT program for regulatory agency inspections. Ensure regulatory requirements are followed and met in regard to proper use of point of care testing.
• Implements new programs, tests, methods, instrumentation and procedures by investigating alternatives, preparing proposals, developing and performing parallel testing, and monitoring progress.
• Maintains adequate levels of supplies.
• Updates and maintains related computer systems.
• Reviews quality control and other documentation for all POCT processes in accordance to policies.
• Repairs or ensures repair of POCT equipment.
• Keeps Director informed of issues, concerns and progress against goals.
• Ensures teammates provide recommended or required services to all patients.
• Maintains and role models a safe environment for patients, self and teammates at all times.
• Directs laboratory operations in the absence of the Director.
• Maintains a safe environment for self and teammates. Applies knowledge of the principles of universal precautions, routinely and consistently makes use of these principles. Also knowledgeable of appropriate use of personal protective equipment and infection control barriers and devices.
• Completes continuing education and in-service programs to meet regulatory and job requirements.
• Actively participates in staff meetings.
• Participates in quality/performance improvement activities.
• Communicates effectively and appropriately with teammates and supervisor to assure the quality and integrity of the service. Presents and promotes a professional demeanor at all times, establishes high standards of customer service, supports responsibility, pride, and teamwork, remains calm under pressure, and offers reasonable solutions for problems.
• Monitors laboratory processes to assure quality and regulatory compliance.
• Collaborates with Laboratory Medical Director, Lab Director, and Lab Supervisors to offer suggestions to improve quality of care and/or service
• Performs data collection, analysis, and audits for the purpose of quality assessment/improvement as required by CAP, CLIA and DNV.
• Creates lab statistical reports from LIS for internal and external benchmarking and performance improvement.
• Identifies deficiencies or potential performance improvement needs and assists in corrective actions.
• Remains familiar with CAP, CLIA and DNV regulatory standards and updates to recommend and apply to Pardee Lab practices.
• Ensures regulatory/compliance readiness through education, updates, and special focus.
• Serves as a laboratory representative for communication with assessors from outside regulatory agencies during assessments.
• Organizes and analyzes data, makes improvement recommendations, and prepares written protocols.
• Assists in writing, updating, and reviewing laboratory policies and procedures as needed
• Represents the laboratory as a subject matter expert, serving as liaison/facilitator when participating in hospital initiatives, committees, etc.
• Assists in orientation and education of Lab Staff, new hires, and laboratory students.
• Recognizes/identifies continuing education opportunities for lab staff, promoting individual growth to ensure a progressive and innovative work force.
• Assists Lab Director in charge reconciliation to assure quality in fiscal responsibilities
• Leads and assists Lab Supervisors in IQCP development and management of QC data.
• Ensures/maintains that the IQCP program stays compliant with regulatory requirements.
• Accepts responsibility for laboratory projects or initiatives as needed.
• Works closely with section supervisors to ensure teammate training and competency documentation complete and make recommendations and corrective actions to improve quality.
• Attends in-services, continuing education, and classes to keep ahead of new trends or changes in laboratory practices as needed.
• Performs other duties as assigned.

PARDEE

Qualifications

Other information:

Required

• Bachelor's degree in biology, Chemistry, Medical Technology or a related life science.
• Five (5) years of clinical experience working in a medical laboratory.
• Previous supervisory experience.
• Must hold a medical laboratory certification as issued by the American Society for Clinical Pathology (ASCP) or American Medical Technologists (AMT) association.
• Strong working knowledge of requirements for College of American Pathologists accreditation and Clinical Laboratory Improvement Amendments (CLIA) certification.
• Experience developing and documenting laboratory processes, policies and procedures.
• Excellent verbal and written communication.

Preferred

• Previous experience overseeing Point of Care testing.

01.7060.2595

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Core Lab Pardee

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: Yes

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.