Laboratory Patient Service Center Specialist

McLaren Health Care; Lansing (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

McLaren Health Care in Lansing, Michigan, is seeking a dedicated professional for the Patient Service Center. This role entails the day-to-day operations including registration, specimen collection, and ensuring compliance with laboratory standards.

The ideal candidate must possess a high school diploma, along with at least six months of phlebotomy experience. Additional certification as a phlebotomy technician is preferred. This full-time position operates from 9:00 AM to 5:30 PM, requiring commitment and compliance to best practices.

Qualifications

• High school diploma or equivalent is required.
• 6 months of phlebotomy experience required.
• Preferred: Certification as a phlebotomy technician.

Responsibilities

• Responsible for the day-to-day operation of the Patient Service Center.
• Performs proper specimen collection including blood and non-blood samples.
• Completes specimen handling and processing including centrifuging tubes.

Skills

Specimen collection

Patient registration

Compliance policies

Education

High school diploma or equivalent

Job description

Position Summary

Responsible for the day‑to‑day operation of the Patient Service Center which includes but is not limited to opening and closing the service center, registering patients, ordering patient tests, collecting, handling, processing, and transporting specimens.

Essential Functions and Responsibilities

• Performs proper specimen collection (blood and non‑blood), including patient preparation, labeling, handling, preservation or fixation, processing or preparation, transportation, and storage of specimens; complies with all standards for laboratory procedures. Demonstrates knowledge and ability to evaluate and select proper collection methods for age specific patients.
• Completes specimen handling and processing including centrifuging all tubes and aliquoting.
• Arranges for specimen transport using established procedure.
• Collects, verifies, and processes patient registration data and test order/entry into hospital information system/laboratory information system and understanding of insurance plans.
• Adheres to compliance policies related to job duties to include presenting Advance Beneficiary Notice (ABN) of non‑coverage prior to delivery of outpatient services.
• Responsible for obtaining consent for treatment.

Required

• High school diploma or equivalent.
• 6 months phlebotomy experience.

Preferred

• Certified as a phlebotomy technician.
• Previous phlebotomy training course in approved program.
• Previous experience in a clinical laboratory environment.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans

Additional Information

• Schedule: Full‑time
• Requisition ID: 26003411
• Daily Work Times: 9:00am‑5:30pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No