Laboratory Operations Technician

BIO-TECHNE Corp; Austin (TX); Presencial; USD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

Pet insurance

Legal shield

ID shield

Descripción de la vacante

Bio-Techne is seeking a Clinical Laboratory Operations Assistant in Austin, TX to support daily lab workflows and ensure regulatory compliance. You will handle specimen accessioning, batching, reporting, and client communications while maintaining equipment and inventory records.

Responsibilities include instrument maintenance coordination, inventory control, and processing self-pay payments with Accounts Receivable.

Formación

• High school diploma or GED required; degrees preferred.
• 0–2 years in patient intake, clinical customer service, or a lab setting.
• Experience in a regulated clinical environment preferred.
• Familiarity with CAP, CLIA, NYS, and GCP regulations preferred.
• Strong organization and communication skills.
• Proficiency with Microsoft Office and database systems.

Responsabilidades

• Client services: sample check-in, discrepancies resolution, accessioning and batching, report sending, and client inquiries.
• Manage equipment maintenance schedules with vendors and perform validations as needed.
• Monitor reagent and consumable inventory; run periodic audits and handle purchasing requests.
• Process self-pay lab testing payments and assist Accounts Receivable with invoicing.
• Maintain clinical report and equipment records; support regulatory activities (CAP/CLIA/NYS).
• Identify opportunities for process improvements.

Conocimientos

Customer service

Attention to detail

Communication skills

Teamwork

Educación

High school diploma or GED

Associate’s or Bachelor’s degree preferred

Herramientas

Microsoft Office

Database management systems

Descripción del empleo

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range:

$22.00 - $30.25

Position Summary:

This role supports the daily operations of the Clinical Laboratory and ensures compliance with applicable regulatory bodies. This includes accessioning, batching and creating reports for clinical samples, tracking, obtaining patient consent forms, and sending out final reviewed reports to clients for billing. This role is also responsible for managing the electronic equipment scheduling system, records, and conducting laboratory maintenance activities themselves including equipment calibration and maintenance. This role includes management of reagent and consumable inventory and supply.

Key Requirements and Duties:

• Client Services duties including sample check-in, resolution of discrepancies/missing information, accessioning and batching, report send-out, and addressing client questions
• Equipment management including ensuring proper equipment maintenance per manufacturers, schedule planned maintenance with vendors, and schedule or perform validations as needed
• Monitors inventory levels of laboratory reagents, kits, controls, and consumable supplies; performs periodic inventory audits; initiates purchase requests; receives and verifies shipments; and maintains inventory records in accordance with laboratory quality requirements
• Collects and processes payment for self-pay lab testing; works with Accounts Receivable to ensure timely monthly invoicing
• Management of records for clinical reports and equipment records
• Assist with CLIA, CAP, and New York State regulatory activities
• Identify potential areas for improvement and establish methods for improvement
• Other duties as assigned

Minimum Education/Experience Requirements:

• High school diploma or GED required.
• Associate’s or Bachelor’s degree preferred, ideally in a chemical science, biological science, or business administration discipline.
• 0-2 years of previous experience in patient intake, clinical customer service, or a laboratory setting preferred.
• Experience working in a regulated clinical environment preferred.
• Familiarity with CAP, CLIA, NYS, and GCP regulations preferred.
• Proficiency with Microsoft Office applications and database management systems.

Preferable Skills and Attributes:

• Highly organized and detailed
• Minimal documentation errors
• Strong interpersonal, written, and oral communication skills
• Proven problem-solving abilities
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Laboratory training
• Follow directions and instructions accurately

Why Join Bio-Techne:

• We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield.
• We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
• We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.
• We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.
• We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
• We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an E-Verify Employer in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

This position requires work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States (e.g., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant work status). If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [e-mail] for assistance.