Laboratory Manager, Microbiogy and Stat Labs

Memorial Hermann Health System; United States; On-site; USD 80,000 - 100,000; Full time

Job summary

Memorial Hermann Health System seeks a Laboratory Manager to join its Texas Medical Center Campus. This role supports the Microbiology department and STAT labs, responsible for managing laboratory operations, supervising staff, and ensuring quality and patient satisfaction.

The ideal candidate possesses a Bachelor's in medical laboratory technology or a related field, along with leadership experience in a hospital setting. Candidates with strong background in high complexity testing and clinical laboratory operations will excel in this role.

Qualifications

• Four (4) years of experience in laboratory operations for HLA.
• Six (6) years of preferred experience, including two (2) years in a supervisory capacity.
• Excellent communication skills.

Responsibilities

• Manage laboratory operations including supervision of staff.
• Develop and implement processes to improve customer satisfaction.
• Communicate new initiatives and policies to employees.

Skills

Hospital experience

High complexity testing

Leadership skills

Clinical chemistry

Hematology

Coagulation

Urinalysis

Microbiology

Education

Bachelor's Degree in medical laboratory Technology or related field

Job description

Job Summary

Memorial Hermann Texas Medical Center Campus seeks a Laboratory Manager to join our team. Position will support our Microbiology department as well as our STAT labs at the TMC Campus.

• Hospital experience is preferred
• Experience with high complexity testing is essential
• Experience in clinical chemistry, hematology, coagulation, urinalysis required; Microbiology a plus
• Demonstrated leadership skills
• Experience managing teams of 25 or more employees; preferably in an acute care hospital setting

Position is responsible for management of Laboratory operations including supervision of staff and processes, ensuring quality, cost efficiencies and patient (customer) satisfaction for >4 bed hospital or Consolidated Laboratory.

Performs certain administrative functions as directed by the Laboratory Director. Represents the Laboratory in the absence of the Director. Delivers appropriate patient care according to the age of the patient/population served.

Minimum Qualifications

Education: Bachelors Degree in medical laboratory Technology, Biological Science, or related field; or equivalent combination of education and experience.

Licenses/Certifications: CHS (Certified Histocompatibility Specialist) and/or CHT (Certified Histocompatibility Technologist) by the American Board of Histocompatibility and Immunogenetics (ABHI) and/or Board of Certification for Medical Technologist (MT) or Medical Laboratory Scientist (MLS) or Histotechnologist (HTL) or Cytotechnologist (CT) by the American Society of Clinical Pathology (ASCP) or American Medical Technologists (AMT).

Experience / Knowledge / Skills: Four (4) years of experience in laboratory operations for HLA; six (6) years is preferred, including two (2) years in a supervisory capacity. Excellent communication skills.

Principal Accountabilities

• Works with the Director to develop and implement processes and initiatives that monitor and improve customer satisfaction.
• Supports system and campus customer service initiatives. Is sensitive to customer service issues and responds appropriately.
• Builds and maintains effective relationships which create a high level of trust with laboratory employees and other departments.
• Works with the Director to continuously improve key laboratory processes, understands and utilizes the quality process, techniques and principles.
• Facilitates a team approach to problem solving and process improvement. Supports the hospital's quality process.
• Routinely supervises various laboratory processes including technical, non-technical, pre-analytical, post-analytical and processes involving the laboratory information system.
• Performs or oversees various administrative functions as delegated by the Director, such as maintaining inventory, staffing and payroll.
• Ensures resources are used appropriately and maximum efficiency is achieved.
• Frequently represents laboratory management with or on behalf of the Director with physicians, patients and other departments.
• Supervises various laboratory employees overseeing their training and establishment/maintenance of competency levels. Performs timely employee performance evaluations and counseling when appropriate.
• Is an integral part of the interview process and provides the Director with input relating to hiring and termination.
• Routinely communicates new initiatives and policies to employees.
• Develops and implements departmental procedures in coordination with Medical Director to meet regulatory compliance such as TJC, FDA, AABB, CAP, CLIA, OSHA, and HCFA.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.