Laboratory Manager, Microbiogy and Stat Labs

Memorial Hermann Health System; Stafford (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Memorial Hermann Texas Medical Center Campus seeks a Laboratory Manager to join our team. This role supports the Microbiology department and STAT labs at the TMC Campus.

The position requires hospital experience, leadership, and extensive supervisory skills, with a focus on quality, safety and efficiency in a high-volume laboratory.

You will oversee operations, ensure regulatory compliance, mentor staff, and partner with the Laboratory Director to deliver excellent patient care.

Qualifications

• Education and licensing requirements include a Bachelor’s degree in medical laboratory technology, biological sciences, or related field, or an equivalent combination of education and experience.
• Licenses/certifications listed include MLS/HTL/CT/CHS/CHT and related board certifications as required by ABHI, ASCP, AMT.

Responsibilities

• Develop and implement processes to monitor and improve customer satisfaction in the laboratory.
• Support system and campus customer service initiatives and foster strong interdepartmental relationships.
• Lead and manage relationships with laboratory staff and other departments to ensure collaboration.
• Drive continuous improvement of laboratory processes and quality initiatives, aligning with hospital quality processes.
• Supervise laboratory processes and staff, manage inventory, staffing, payroll, and ensure efficiency.
• Conduct employee performance evaluations and participate in hiring decisions; communicate policies and initiatives.
• Develop departmental procedures to meet regulatory compliance (TJC, FDA, CAP, CLIA, OSHA, HCFA).
• Ensure safety and compliance with Memorial Hermann policies within budget and time constraints.
• Promote professional growth, mentor staff, and provide patient- and colleague-centered service experiences.
• Carry out other duties as assigned.

Skills

Leadership skills

Communication skills

Team supervision

Education

Bachelor's degree in medical laboratory technology / related field

Equivalent education/experience

Job description

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Memorial Hermann Texas Medical Center Campus seeks a Laboratory Manager to join our team. Position will support our Microbiology department as well as our STAT labs at the TMC Campus.

• Hospital experience is preferred
• Experience with high complexity testing is essential
• Experience in clinical chemistry, hematology, coagulation, urinalysis required; Microbiology a plus.
• Demonstrated leadership skills
• Experience managing teams of 25 or more employees; preferably in an acute care hospital setting.

Position is responsible for management of Laboratory operations including supervision of staff and processes, ensuring quality, cost efficiencies and patient (customer) satisfaction for >4 bed hospital or Consolidated Laboratory. Performs certain administrative functions as directed by the Laboratory Director. Represents the Laboratory in the absence of the Director. Delivers certain, appropriate patient care according to the age of the patient/population served

Job Description

Minimum Qualifications

Education: Bachelors Degree in medical laboratory Technology, Biological Science, or related field; or equivalent combination of education and experience

Licenses/Certifications:

• CHS (Certified Histocompatibility Specialist) and/or CHT (Certified Histocompatibility Technologist) by the American Board of Histocompatibility and Immunogenetics (ABHI) and/orBoard of Certification for Medical Technologist (MT) or
• Medical Laboratory Scientist (MLS) or
• Histotechnologist (HTL) or
• Cytotechnologist (CT) by the American Society of Clinical Pathology (ASCP) or
• American Medical Technologists (AMT)

Experience / Knowledge / Skills

• Four (4) years of experience in laboratory operations for HLA six (6) years is preferred, including two(2)years in a supervisory capacity
• Excellent communication skills

Principal Accountabilities

• Works with the Director to develop and implement processes and initiatives that monitor and improve customer satisfaction.
• Supports system and campus customer service initiatives.Is sensitive to customer service issues and responds appropriately.
• Builds and maintains effective relationships which create a high level of trust with laboratory employees and other departments.
• Works with the Director to continuously improve key laboratory processes, understands and utilizes the quality process, techniques and principles. Facilitates a team approach to problem solving and process improvement.Supports the hospitals quality process.
• Routinely supervises various laboratory processes including technical, non-technical, pre-analytical, post-analytical and processes involving the laboratory information system.Performs or oversees various administrative functions as delegated by the Director.Such functions may include maintaining appropriate inventory levels, staffing levels and payroll.Ensures that resources are used appropriately and maximum efficiency is achieved. Frequently represents laboratory management with or on behalf of the Director with physicians, patients and other departments.
• Supervises various laboratory employees overseeing their training and establishment/maintenance of competency levels.
• Performs timely employee performance evaluations and counseling when appropriate. Is an integral part of the interview process and provides the Director with input relating to hiring and termination. Routinely communicates new initiatives and policies to employees.
• Develops and implements departmental procedures in coordination with Medical Director to meet Regulatory Compliance such as TJC, FDA, AABB, CAP, CLIA, OSHA, and HCFA.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.