Laboratory Manager I

Cleveland Clinic; Akron (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Cleveland Clinic Akron General is seeking a Laboratory Manager I to lead the Core Laboratory operations at Akron General Medical Center. The role supervises staff, ensures timely reporting of test results and upholds quality and regulatory standards.

You will oversee testing processes, personnel management, budget oversight, and collaboration with care teams to support high-quality patient care in a busy laboratory environment.

Qualifications

• Bachelor’s degree in chemical, biological, clinical or medical laboratory science or medical technology.
• 5 years of clinical laboratory training or experience in high complexity testing.
• 3 years of clinical laboratory management or supervisory experience.
• Training/experience can be met by medical technology internship or full-time non-waived testing experience.
• Education outside the U.S. requires translation and credential evaluation.

Responsibilities

• Provide technical and scientific leadership for laboratory operations.
• Oversee day-to-day lab activities, personnel, testing processes and reporting results.
• Maintain high standards of quality, efficiency and regulatory compliance.
• Oversee Core Laboratory operations and ensure workflow continuity across departments.
• Manage personnel, budgets, quality assurance and collaboration with care teams.
• Ensure patient test results are accurate and reported only after corrective actions.

Education

Bachelor’s degree in chemical/biological/clinical or medical laboratory science

ASCP qualification equivalents (HTL/CT)

Tools

Laboratory management software

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Laboratory Manager I

Location

Akron

Facility

Akron General Medical Center

Department

Lab-Cleveland Clinic Akron General

Job Code

T3106W

Shift

Days + Call

Schedule

7:00am-5:00pm

Job Summary

Job Details

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Laboratory Manager provides technical and scientific leadership for laboratory operations, overseeing day-to-day activities, personnel, testing processes, and the accurate and timely reporting of results. This role is responsible for maintaining high standards of quality, efficiency, and regulatory compliance while supporting a collaborative and effective laboratory environment.

You will oversee Core Laboratory operations and ensure efficient workflow and operational continuity across laboratory departments. Responsibilities include personnel management and employment-related activities, budget oversight, fiscal performance, quality assurance, and collaboration with laboratory and care teams to support safe, timely, and high-quality patient care.

A caregiver in this position works full-time, 7:00am—5:00pm, on-call.

A caregiver who excels in this role will:

• Participate in verifying test procedures performed and establishing laboratory’s test performance characteristics, including the precision and accuracy of each test and test system

• Ensure enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered.

• Establish a quality control program appropriate for the testing performed, establish the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results.

• Resolve technical and operational problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications.

• Ensure that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.

• Identify training needs and ensure that every performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.

• Evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.

• Ensure the competency of testing personnel in areas of responsibility i.e. moderately complexity and/or high complexity testing.

• Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.

• Evaluate and document competency assessment of testing personnel in laboratory area of responsibility at least semiannually during the first year the testing personnel tests patient specimens and annually thereafter.

Minimum qualifications for the ideal future caregiver include:

• Pattern I: In areas that support Clinical Pathology:

• Bachelor’s degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution

• 5 years of clinical laboratory training or experience, or both, in high complexity testing

• 3 years of clinical laboratory management or supervisory experience

• Laboratory training or experience and can be met by any combination of years of clinical laboratory training or experience

• Clinical laboratory training or experience can be met by:

• Medical technology internship

• Full time experience performing non-waived testing for the required number of years

• Part-time experience performing non-waived testing, with 2080 hours equivalent to one year

In areas that support Anatomic Pathology (depending on department):

• Bachelor’s degree from a four-year college or university

• Education and training equivalent to meet ASCP Board of certification qualifications for Histotechnologist (HTL)

• OR

• Education and training equivalent to meet ASCP Board of Certification qualifications for Cytotechnologist (CT)

• AND

• Meets the requirements and training of a Cytotechnologist (CT) as dictated by most current CLIA regulations

• Diploma and/or transcripts must be provided

• Education will be verified

• Education outside of the United States requires diploma/transcripts translated into English and proof of foreign equivalency from a NACES (National Association Credential Evaluation Services, Inc) member

Physical Requirements:

• Visual acuity to study specimens under a microscope.
• The ability to distinguish colors.
• Fine motor skills and manual dexterity to handle specimens and lab equipment required to process specimens and repair equipment.
• May be required to stand for long periods of time.
• Light lifting may be required.
• May be exposed to hazardous chemicals, biohazards, radioactive materials, etc.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.