Laboratory Manager

Quest Diagnostics; Lenexa (KS); On-site; USD 79,686 - 97,394; Full time

Benefits offered by this job

Day 1 Medical, dental & vision

Flexible Spending Accounts

401(k) with company match

Career advancement opportunities

Job summary

Quest Diagnostics is seeking a Laboratory Manager in Lenexa, KS, responsible for overseeing the Chemistry and Hematology departments. The role requires a minimum of six years of lab experience and four years of supervisory experience.

As a Laboratory Manager, you will ensure quality, safety, and compliance while managing lab operations and staff. The position offers a competitive salary with bonus eligibility and a comprehensive benefits package starting from day one.

Qualifications

• Minimum of six years of technical laboratory experience in a clinical setting.
• Four years of supervisory experience in a CLIA High Complexity clinical laboratory.

Responsibilities

• Plan, assign and direct work in the laboratory.
• Mentor and support direct reports.
• Ensure compliance with quality assurance procedures.
• Coordinate R&D activities related to operations.
• Manage departmental budget and resources.

Skills

Problem-solving skills

Detail-oriented

Interpersonal skills

Communication skills

Proficiency in Microsoft Office

Ability to handle multiple tasks

Education

Bachelor’s degree in a relevant field

Master’s Degree in a related field

Job description

Job Title

Laboratory Manager – Lenexa, KS

Location & Hours

Monday to Friday, 8:00 AM to 5:00 PM (working hours may vary based on project work and client needs).

Pay

Pay range: $88,540+ per year. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and certifications. Successful candidates may be eligible for an annual performance bonus.

Benefits

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best‑in‑class well‑being programs
• Annual, no‑cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 “MyDay” off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Overview

The lab manager will have overall responsibility for the planning and supervision of all technical and operational activities in the Chemistry and Hematology departments. Responsible for operating the lab with the highest standards of quality, safety, and integrity, ensuring efficiency and cost‑effectiveness.

Responsibilities

• Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed.
• Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
• Supervise activities of the department’s Quality Assurance Representatives. Ensure quality assurance and compliance procedures are followed.
• Ensure all assigned technical quality duties (QA/QI indicators, SEICARS, SOPs, etc.) are completed in a timely manner.
• Coordinate preparedness, participation, and follow‑up actions for inspections in collaboration with the Quality Assurance Department.
• Oversee staffing of personnel in the hematology and chemistry laboratory departments.
• Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such.
• Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.
• Ensure departmental standard operating procedures accurately reflect the current processes.
• Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
• Develop annual budget and manage department costs and resources to adhere to budget.
• Resolve problems through interaction with clients.
• Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use personal protective equipment, engineering controls and/or work practice controls as directed by management.
• Participate in internal and external laboratory inspections.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications

Required Work Experience

• A minimum of six (6) years of technical laboratory experience in a clinical setting, including expertise in Chemistry and Hematology. (Required)
• A minimum of four (4) years of recent direct supervisory experience in a certified CLIA High Complexity clinical laboratory. (Required)

Education

• Bachelor’s degree in a chemical, biological, clinical, or medical laboratory science from an accredited institution. (Required)
• Master’s Degree in a related field. (Preferred)

Licenses & Certifications

• ASCP or equivalent certification. (Preferred)

Skills

• Proven problem‑solving skills.
• Must be detail‑oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonal and communication skills necessary to deal courteously and effectively with employees, co‑workers and clients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook). Ability to work within Laboratory Information Systems.

Physical And Mental Requirements

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to sit or stand for long periods of time.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.

Equal Opportunity Employer

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.