Laboratory Manager

Team Member Services; Hendersonville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life Insurance

Disability Insurance

403-B Retirement Plan

Paid Time Off from Day One

Job summary

AdventHealth in Hendersonville, NC is seeking a laboratory leadership professional to guide testing operations and ensure quality care. The role emphasizes compliance with regulatory standards, staff coaching, and coordinating budgets while maintaining high safety and performance metrics.

You will lead a team, train staff, and collaborate with leadership to advance the laboratory's goals and patient outcomes in a dynamic clinical setting.

Qualifications

• Proven ability to follow safety policies and PPE usage in a lab setting.
• Strong knowledge of regulatory standards (DNV/CLIA/OSHA/CAP) and accreditation processes.
• Experience leading a laboratory team and coordinating workflows.
• Proficient in English communication with diverse staff and patients.
• Ability to plan, monitor budgets, and drive quality initiatives.
• Track record of data collection, metrics, and performance improvement.

Responsibilities

• Follow safety policies including PPE, handwashing, and hazardous waste handling; complete training.
• Oversee lab staff scheduling to align with workload and reduce overtime.
• Lead performance improvement activities and improve patient satisfaction and safety.
• Manage budgeting, department metrics, quality initiatives, and inventory/labor costs.
• Ensure compliance with accrediting bodies and regulatory standards.
• Read and interpret complex test results, provide ongoing staff training on procedures.

Skills

Lab testing knowledge

Regulatory compliance

Team leadership

English communication

Quality assurance

Budgeting & planning

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

• Full time
• Shift:
• Day (United States of America)
• Address:
• 100 HOSPITAL DR
• City:
• HENDERSONVILLE
• State:
• North Carolina
• Postal Code:
• 28792

Job Description:

• Follows safety policies including the use of PPE, handwashing, and hazardous chemical handling, and completes required training for handling hazardous waste.
• May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment.
• Provides orientation and training to new employees and medical technology students, documenting the process appropriately.
• Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety.
• Manages budgeting, department metrics, goals, quality initiatives, strategic initiatives, inventory expenses, and labor productivity.
• Oversees staff scheduling, ensuring it aligns with workload and eliminating unnecessary overtime.
• Ensures compliance with accrediting body standards.
• Assesses competencies according to regulations and leads quality control and assurance testing.
• Represents the laboratory in leadership or technical roles at organizational multidisciplinary or leadership meetings.
• Manages quality assessment, technical oversight, problem-solving, scheduling, interviewing applicants, and staff performance evaluations.
• Supervises employees in hiring, coaching, or termination with limited supervision from leadership.
• Assists laboratory management with data collection and special projects as assigned.
• Reads, examines, and interprets complex test results, serving as a resource for addressing complex tests and procedures.
• Manages instrument maintenance and troubleshooting practices, performing pre-analytical and post-analytical activities related to laboratory testing.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• Technical skills and aptitudes related to laboratory testing, procedures, and processes performed in the assigned department or work area [Required]
• Follows and ensures staff adherence to the Corporate Compliance Plan and to all rules and regulations of all applicable local, state, and federal agencies and accrediting bodies; protects confidentiality of patient information and results at all times [Required]
• Ability to work independently and adapt to varying priorities, including directing workflow with minimal supervision [Required]
• Ability to maintain equipment/records and perform quality assessment activities [Required]
• Ability to monitor staff productivity and provide coaching feedback to increase quality and productivity standards [Required]
• Ability to educate and train new staff in medical laboratory settings [Required]
• Able to effectively communicate in verbal and written English with patients, staff, partners, and customers of varied backgrounds in a respectful, effective, and professional manner [Required]
• Basic computer skills and knowledge of Microsoft Office. [Required]
• Ability to operate computer systems to maintain patient documentation, testing records, and other related documents [Required]
• Knowledge of applicable regulatory and accreditation standards, rules, and guidelines, such as DNV, CLIA, OSHA, AABB, CAP, and related agencies, as well as the Compliance Plan [Required]
• A high degree of theoretical and practical knowledge and expertise in analytical testing in licensed specialties [Required]
• Ability to apply accurately learned computer-related applications and programs, including using electronic keyboards and other peripheral devices [Required]
• Mature, independent professional judgment and leadership of the team and the ability to handle confidential information within guidelines and applicable regulations [Required]
• Ability to build and maintain effective, productive, and cohesive teams and appropriate peer relationships to facilitate organizational objectives [Required]
• Abilit