Laboratory Manager

Quest Diagnostics Incorporated; Erie (Erie County); On-site; USD 75,825 - 92,675; Full time

Benefits offered by this job

Day 1 Medical

Dental

Vision

401(k) with company match

Annual incentive plans

Education assistance

Job summary

Quest Diagnostics Incorporated in Erie, PA seeks an experienced Laboratory Manager to lead the laboratory team, oversee operations, quality assurance and safety, and drive continuous improvement. The role requires strong supervisory experience and expertise in clinical lab processes to ensure high-quality patient testing services.

The position offers a competitive pay range, comprehensive benefits, and opportunities for professional growth within a respected diagnostics organization.

Qualifications

• Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.
• Adherence to CLIA, HIPAA, OSHA and laboratory safety requirements; quality control procedures.
• Experience planning, budgeting and coordinating laboratory operations and staffing.

Responsibilities

• Plan, assign and direct work in the laboratory and liaise with other areas as needed.
• Mentor and support direct reports and provide supervisory training.
• Define, coordinate and monitor quality assurance programs and supervise the Quality Coordinator/Representative.
• Oversee staffing, hiring, training and staff development.
• Identify future staffing, equipment, and facility needs and procure as needed.
• Review test performance and drive process improvements; manage reports and databases.
• Coordinate R&D activities related to operations and participate in committees.
• Develop annual budget and manage department costs and resources to meet budget.
• Coordinate safety programs, ensure regulatory compliance, and prepare for inspections.
• Maintain laboratory areas and equipment in a safe, functional state.

Skills

Leadership

Supervisory

Lab operations

Quality assurance

Budget management

Communication

Microsoft Office

LIS proficiency

Education

Bachelor's in Medical Technology

Master's degree (preferred)

Tools

LIS

Job description

Laboratory Manager - Erie, PA, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: Minimum of $84,250+ per year

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part‑time or full‑time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well‑being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Plan, assign and direct work in the laboratory. Serve as liaison with other areas as needed.
• Mentor and support direct reports in their responsibilities and functions. Identify and implement training programs as necessary to ensure they receive training in supervisory skill development.
• Define, coordinate and monitor quality assurance programs and supervise activities of the department Quality Coordinator/Representative. Ensure quality control and compliance procedures are followed and QC reports are up to date. Oversee plans and preparations for inspections.
• Oversee staffing of all personnel in the laboratory. Effectively maintain quality staffing by interviewing, hiring, training and providing staff development through performance evaluation and corrective counseling.
• Identify future needs in terms of staff, equipment, and facilities. Submit appropriate documentation for procurement of such.
• Review test performance, drive process improvements and project management. Prepare and submit required reports to meet established deadlines.
• Manage test database. Ensure departmental standard operating procedures and database accurately reflects the current process.
• Coordinate R&D activities as they relate to operations and actively participate on subspecialty committees, corporate committees and business unit committees as needed.
• Develop annual budget and manage department costs and resources to adhere to budget.
• Resolve problems through interaction with clients.
• Define, coordinate and monitor EHS programs and supervise activities of the Department Safety Coordinator. Ensure EHS regulatory standards and safety procedures are followed. Oversee plans and preparations for inspections.
• Maintain laboratory areas and equipment in a safe, functional and sanitary condition.
• Adhere to all established CLIA, HIPAA, OSHA and laboratory safety requirements.
• Required to use (a) personal protective equipment, (b) engineering controls and/or (c) work practice controls as directed by management.
• Participate in government or regulatory agency inspections.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications

Required Work Experience:

Minimum of eight (8) years laboratory experience with at least four (4) years direct supervisory experience in a clinical laboratory.

Physical and Mental Requirements

• The normal performance of duties may require lifting and carrying objects: Objects 1 to 10 pounds are lifted and carried frequently; objects 11 to 25 pounds are lifted and carried occasionally; objects 36 to 50 pounds are seldom lifted or carried and objects over 50 pounds are not to be lifted or carried without assistance.
• Ability to sit or stand for long periods of time.
• May be required to use a wide variety of manual and automated pipettes and laboratory instruments and apparatuses all of which demand significant manual dexterity.

Knowledge

• Comprehensive theoretical and operational job knowledge in designated specialty required.
• Knowledge of organizational/departmental policies and procedures.

Skills

• Proven leadership and problem‑solving skills.
• Must be detail‑oriented, have the ability to work independently, establish work priorities and to handle several tasks simultaneously for maximum department efficiency.
• Interpersonal and communication skills necessary to deal courteously and effectively with employees, co‑workers and clients.
• Ability to deal with client information in a confidential manner.
• Proficiency in Microsoft Office (Word, Excel and Outlook) and Laboratory Information Systems.

Education

• Bachelor's Degree in Medical Technology or related field. (Preferred)
• Master's Degree (Preferred)

Licenses and Certifications

• ASCP Certification (Preferred)
• Current California Clinical Laboratory Scientist license. (CA Only) (Required)

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.