Laboratory Equipment Specialist - Monitoring

Renovo Solutions; Boston (MA); On-site; USD 70,000 - 80,000; Full time

Job summary

Renovo Solutions is seeking a Lab Equipment Specialist - Monitoring to keep critical laboratory equipment connected, reliable, and ready to support life science operations. You will turn WATTIQ data and alerts into action, collaborating with cross-functional teams to resolve issues and support deployments and lifecycle activities.

The role emphasizes monitoring system health, responding to alarms, coordinating with engineering and facilities, and maintaining accurate device records while

Qualifications

• : Experience with monitoring software (Elemental Machines, Vaisala, etc.)
• : Experience reading and following work instructions
• : Strong communication and project management skills
• : High level attention to detail
• : Self-directed / time management skills
• : Basic hands-on mechanical skills
• : Proficient with MS Office
• : Experience in BSL1 and BSL2 labs preferred
• : Knowledge of category 1 lab equipment preferred
• : Accountability and ownership of tasks
• : Clear written and verbal communication
• : Financial acumen in decision making
• : Integrity and transparency
• : Customer-service mindset
• : Priority setting for schedules
• : Team-building and mentorship
• : Knowledge of accrediting agencies (TJC, DNV, CAP, DOH) and MEMP compliance

Responsibilities

• Perform daily health checks of system hardware, software, device connectivity, and WATTIQ system status
• Monitor sensors, alerts, alarms, and thresholds; investigate offline sensors and nuisance alarms
• Analyze WATTIQ data to assess equipment health and performance trends
• Coordinate follow-up actions with stakeholders and end users
• Support issue resolution with engineering, support, and facilities teams
• Manage escalation policies and off-hours support rotations
• Attend office hours and provide operational support
• Maintain system information in WATTIQ including device records
• Support new device ordering, deployments, and lifecycle changes
• Ensure devices installed correctly and communicating within the system
• Verify end-user accounts and access in WATTIQ and Squadcast
• Maintain inventory through audits and on-site parts management
• Serve as SME for WATTIQ and provide training
• Assist with dashboard development and relocation-related projects

Skills

Monitoring software

Communication

Project management

Time management

Mechanical skills

MS Office

BSL labs experience

Education

BSL1/BSL2 lab experience

Tools

Elemental Machines

Vaisala

Job description

Renovo Solutions is a nationwide healthcare technology management company. Our mission is to enable our employees to create customer-centric solutions that empower our healthcare and life science partners to deliver better outcomes and quality of life for the communities they serve. With a presence in 40+ states, we provide comprehensive solutions for managing & maintaining healthcare technologies. Our company’s values of being People First, Customer Centric, Quality Focused, Innovative and Transparent demonstrate our beliefs in a strong culture and a commitment to excellence. We prioritize investing in our employees’ development through ongoing training programs and a supportive work environment. Join our team to make a difference in healthcare while advancing your career with Renovo.

Summary

This is a full-time onsite role that will keep critical laboratory equipment connected, reliable, and ready to support life science operations. As a Lab Equipment Specialist - Monitoring, you’ll turn WATTIQ data and alerts into action, collaborate with cross-functional teams to resolve issues, and support equipment deployments and lifecycle activities.

What you will do:

• Perform daily health checks of system hardware, software, device connectivity, and overall WATTIQ system status
• Monitor sensors, alerts, alarms, and threshold breaches; follow up on offline sensors, missed alerts, nuisance alarms, and other problem units to identify risks and root causes
• Analyze WATTIQ data to assess equipment health, instrument efficiency, utilization, and performance trends
• Coordinate follow-up actions with Vertex stakeholders and end users based on monitoring data, including maintenance needs for cold storage units
• Support issue resolution by partnering with Renovo engineering, WATTIQ support, Facilities, and other cross-functional teams
• Manage escalation policies, support response workflows, and scheduling for off-hours support rotations
• Attend functional group office hours and provide day-to-day operational support
• Maintain accurate and up-to-date system information in WATTIQ, including device records and assignments
• Support new device ordering, large-scale rollouts, deployments, and device lifecycle changes, including adds, removals, relocations, and assignments
• Confirm devices are installed correctly and communicating properly within the system
• Verify end-user accounts and access are properly set up in WATTIQ and Squadcast
• Maintain inventory accuracy through audits and verification of existing assets and manage on-site parts inventory/supply needs
• Serve as the subject matter expert (SME) for WATTIQ and provide training to Renovo and Vertex staff
• Support dashboard development and provide additional project support as needed, including relocation-related activities

Qualifications:

• Experience with any monitoring software (Elemental Machines, Vaisala, etc.)
• Experience reading and following work instructions
• Strong communication and project management skills
• High level attention to detail
• Self-directed / efficient with time management skills
• Basic hands-on mechanical skills
• Comfortable with technical skills in MS office suite
• Experience in BSL1 and BSL2 labs, preferred
• Knowledge of category 1 lab equipment, preferred
• Accountability – takes ownership of assigned work and follows items through to completion
• Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
• Financial Acumen – Considers financial impact of all decisions
• Integrity – Can admit mistakes, is direct and truthful
• Customer Service – demonstrates a “customer-first” mentality, focused on meeting the needs of customers and captures feedback to make improvements
• Priority Setting – Prioritizes assigned schedules and workload
• Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
• Regulatory – knows the various accrediting agencies (TJC, DNV, CAP, DOH) and how the Medical Equipment Management Plan complies

Safety Requirements:

• Maintain a safe working environment for self and others if they come in contact within the biomed area in accordance with the facility’s policies
• Must follow OSHA guidelines in regard to blood borne pathogens, airborne pathogens, radiation, sharp instruments and/or tools, hazardous liquids, and operating devices
• Ontime completion of safety training assignments
• Must have sensory ability to distinguish hot & cold ranges of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish colors
• Must be able be able to carry or lift up to 50 pounds routinely

Classification:

FLSA: Non-Exempt

**Note: This position description does not list every activity, duty, and responsibility of the position and may be altered by RENOVO at any time.

EEO Statement

RENOVO Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, RENOVO Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay range: $70k-$80k annually based on experience