Laboratory Assistant- Support Services

Tampa General Hospital; Tampa (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

Tampa General Hospital is seeking a Laboratory Assistant- Support Services to assist with specimen receipt, labeling, processing, and transport on the Tampa Main Campus. This role supports registration, nursing, physicians, and lab staff to ensure timely testing and patient care.

The position emphasizes accuracy in data entry and documentation, strong organization, and adherence to safety and CAP readiness standards in a fast-paced hospital lab environment.

Qualifications

• High school diploma or GED required with on-the-job training provided.
• Understanding of specimen collection requirements, labeling, transport and storage.
• Knowledge of CAP readiness and biohazard handling procedures.

Responsibilities

• Receive, label, process, and route laboratory specimens accurately and in a timely manner.
• Coordinate specimen collection and delivery with registration staff, physician offices, and clinical teams.
• Verify patient and specimen information to ensure accuracy and compliance with laboratory requirements.
• Perform data entry, result inquiry, error correction, and documentation within laboratory information systems.
• Handle telephone calls and provide customer service support to patients, physicians, and healthcare staff.
• Maintain proper storage, tracking, and transport of specimens to internal and external laboratories.
• Assist with clerical and administrative duties, including filing, recordkeeping, and report generation.
• Support quality assurance and compliance activities, including maintaining CAP readiness and safety protocols.
• Collaborate with laboratory personnel, nursing, and providers to resolve specimen issues and ensure timely testing.
• Adhere to organizational policies, infection control guidelines, and safety standards with patient-centered care.

Skills

Specimen collection and labeling

Data entry & verification

Laboratory safety & CAP readiness

Communication with patients and staff

multitasking in fast-paced env

Education

High School Diploma or GED

Tools

Laboratory information systems

Job description

Job Description - Laboratory Assistant- Support Services (260004BW)

Job Description

Laboratory Assistant- Support Services - ( 260004BW )

Description

The Laboratory Assistant supports laboratory operations by ensuring accurate receipt, labeling, processing, transport, and storage of specimens for testing. Working under general supervision, this role performs clerical, data entry, and customer service functions while coordinating with registration, nursing, physicians, and laboratory staff to ensure proper specimen collection and timely processing. The Laboratory Assistant adheres to safety, regulatory, and quality standards (e.g., CAP readiness), applies independent judgment in resolving issues, and contributes to efficient laboratory workflow and patient care. Responsible for performing job duties in accordance with the mission, vision and values of Tampa General Hospital.

What you will do

• Receive, label, process, and route laboratory specimens accurately and in a timely manner.
• Coordinate specimen collection and delivery with registration staff, physician offices, and clinical teams.
• Verify patient and specimen information to ensure accuracy and compliance with laboratory requirements.
• Perform data entry, result inquiry, error correction, and documentation within laboratory information systems.
• Handle telephone calls and provide customer service support to patients, physicians, and healthcare staff.
• Maintain proper storage, tracking, and transport of specimens to internal and external laboratories.
• Assist with clerical and administrative duties, including filing, recordkeeping, and report generation.
• Support quality assurance and compliance activities, including maintaining CAP readiness and following safety protocols.
• Collaborate with laboratory personnel, nursing, and providers to resolve specimen issues and ensure timely testing.
• Adhere to all organizational policies, infection control guidelines, and safety standards while promoting a professional and patient-centered environment.

Qualifications

Education Qualifications

• High School Diploma or GED

Experience Qualifications

• 1-2 months of on-the-job training and orientation is provided.

Skills and Abilities

• Understanding of proper specimen collection requirements, labeling, transport, and storage to ensure testing accuracy and integrity.
• Skill in entering, retrieving, and verifying data in laboratory systems, including handling inquiries, corrections, and documentation.
• Knowledge of laboratory safety, infection control, and quality standards, including CAP readiness and biohazard handling procedures.
• Ability to communicate effectively with patients, physicians, nurses, and staff while providing professional, courteous service.
• Ability to prioritize tasks, manage multiple responsibilities, and meet turnaround expectations in a fast-paced environment.
• Ability to identify and resolve specimen or processing issues while maintaining accuracy and quality standards.

Primary Location

Tampa

Work Locations

TGH Main Campus 1 Tampa General Circle Tampa 33601

Eligible for Remote Work : On Site

Job

Laboratory Services