Laboratory Assistant - Serology - Mineola

NYU Langone Medical Center; Village of Mineola (NY); On-site; USD 23,000 - 39,000; Full time

Job summary

NYU Langone Hospital—Long Island is seeking a Laboratory Assistant - Serology - Mineola to support specimen accessioning, LIS data entry, and transport coordination. The role focuses on accurate labeling, reconciliation of demographics, and timely processing for testing.

The position requires a High School Diploma and 0-6 months in a lab, with strong communication and computer skills. NYU Langone Health offers comprehensive benefits and a collaborative work environment.

Qualifications

• High School Graduate with 0-6 months laboratory experience.
• Excellent communication skills.
• Excellent computer/data entry skills.

Responsibilities

• Accepts specimens and verifies LIS labels and requisitions.
• Notifies personnel of unacceptable samples and resolves issues.
• Processes and tracks samples, including time-sensitive ones, in LIS.
• Registers patients and places orders as needed.
• Handles phone inquiries and provides customer service to staff.
• Prepares samples for automated instrumentation and routes to labs.
• Coordinates courier pickups and maintains a clean, safe workspace.
• Assists in training new accessioning staff.

Skills

Excellent communication skills

Excellent computer/data entry skills

Education

High School Graduate

Job description

Job ID: 1166488_RR00124504

Facility: NYU Langone Medical Center

Position Type: Full-Time/Regular

NYU Langone Hospital—Long Island

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge.

Learn more about NYU Langone Hospital—Long Island (https://nyulangone.org/locations/nyu-langone-hospital-long-island) , and interact with us on LinkedIn (https://www.linkedin.com/company/nyulangonehealth/?viewAsMember=true) , Glassdoor (https://www.glassdoor.com/Reviews/NYU-Langone-Health-Reviews-E121521.htm) , Indeed (https://www.indeed.com/cmp/Nyu-Langone-Health/reviews) , Facebook (http://facebook.com/NYULangone) , X (http://x.com/nyulangone) , YouTube (http://www.youtube.com/user/nyulmc) and Instagram (http://instagram.com/nyulangone) .

Position Summary

We have an exciting opportunity to join our team as a Laboratory Assistant - Serology - Mineola.

In this role, the successful candidate Responsible for screening and accessioning specimens into LIS. Tasked with reconciling specimen information as samples are submitted for examination/testing. Responsible for LIS work queues, quality control/audits, and coordination of specimen transport from provider to laboratories and between laboratories. Processes all samples according to NYU policy/procedure.

Job Responsibilities

1. Accepts specimens from delivery person, window or pneumatic tube system. When required, ensures log/manifest matches actual specimens received, signs off on all received specimens. Verifies that each specimen is accompanied by LIS barcode label or demographic label and acceptable requisition. Confirms each specimen is appropriate for the test requested. Verifies that each specimen label is complete with name, medical record number and all required information as per standard operating procedure. Verifies that the identifying information on the label matches that on the requisition and that the information on the requisition is complete and accurate.
2. Notifies appropriate personnel in cases of unacceptable samples (ie mislabeled, unlabeled, discrepant information) and documents according to department specific procedures. Resolves problems with specimen receipt and appropriateness of test requisitions/samples when possible and according to SOP.
3. Timely processing of all samples. Accessions (receives) sorts, racks and distributes specimens according to established procedures, making sure that special comments and instructions are observed. Processes stats and specimens with time-sensitive protocols in a timely manner. Notifies appropriate house staff and pathologists of frozen section cases. Labels specimens with LIS labels correctly as required. Delivers specimens and labels to the appropriate laboratory or instrument.
4. Registers patients and places orders based on manual requisitions or as corrective action for improperly placed orders entered by providers.
5. Answer telephones. Provides customer service to Laboratory and Medical staff. Answers telephones promptly, converses courteously and directs calls in a professional manner. Responds promptly to laboratory and medical staff who come to the laboratory. Provides accurate information to inquiries from the medical staff. Faxes results to physicians offices or other institutions as per policy. Responds promptly to requests from providers (for example STATs and Add On requests). In the absence of customer service personnel, communicates critical values to provider as per policy.
6. Processes Samples for Automated Instrumentation. Enters required pre-analytic information into medical record at accessioning (source, volume, tube# etc.) Centrifugation of samples as required and placement on automated test platforms as per protocol. May include removing caps from tubes of blood and body fluid.
7. Arrange courier pickups as needed (portal and/or phone).
8. General department maintenance. Cleans all laboratory work surfaces and assigned areas in accordance with laboratory protocols and documents as required. Maintains an organized workspace and restocks supplies as needed. Notifies supervisor of any shortage of supplies.
9. Follows all safety requirements for PPE and the utilization of engineering controls to maintain a safe work environment.
10. Participates in the training of new lab accessioning staff.
11. Perform other duties as assigned.
12. Process and prepare patient specimens for referral to outside laboratories, ensuring accurate labeling, documentation, packaging, and shipping in compliance with laboratory procedures and regulatory requirements.
13. Verify test orders, maintain specimen integrity and turnaround expectations, track send-out status and results, and communicate effectively with laboratory staff, couriers, and reference labs to resolve discrepancies.

Minimum Qualifications

To qualify you must have a High School Graduate. 0 to 6 months experience in laboratory. Excellent communication skills. Excellent computer/data entry skills.

Preferred Qualifications

0 to 6 months experience in laboratory, Prior accessioning experience. Knowledge of medical terminology.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Hospital—Long Island provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Hospital—Long Island is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration.

View Know Your Rights: Workplace discrimination is illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) .

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $17.03 - $28.15 Hourly. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here (https://cdn-static.findly.com/wp-content/uploads/sites/290/2017/04/pay-transp_formattedESQA508c.pdf)