Laboratory Assistant

HealthPartners; Minnesota; On-site; USD 21,000 - 30,000; Full time

Job summary

HealthPartners is hiring a Laboratory Assistant to support the St. Paul Midway Clinic's laboratory operations and patient care. The role emphasizes accuracy, teamwork, and excellent service as part of the clinical team.

Responsibilities include collecting and processing specimens, performing testing per SOP, documenting results, and maintaining supplies and equipment. A high school diploma and basic computer skills are required; phlebotomy experience is a plus.

Qualifications

• High School diploma or equivalent.
• One year computer navigation and MS Office experience (Word/Outlook) or comparable applications.
• Typing or keyboarding skills.
• Promote teamwork through courteous and cooperative attitude to all customers.

Responsibilities

• Collect and process biological specimens with appropriate techniques following established Standard Operating Procedures (SOP).
• Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient cost effective manner. Any combination of the following areas may be included: Phlebotomy, computer operation, EKG, reception, telephones, clerical and designated testing procedures
• Document and communicate lab test results thoroughly and accurately according to SOP.
• Perform and document maintenance procedures plus maintain adequate supplies.
• Demonstrate competency and comply with all regulatory agency policies.
• Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.
• Respond proactively to stressful circumstances, customer needs and department/clinic changes.
• Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance and cooperative attitude.
• Perform other dutiesas assigned.

Skills

Typing/keyboarding

MS Office (Word/Outlook)

Teamwork

Customer service

Education

High School Diploma or equivalent

Medical training or terminology (6 months)

Phlebotomy experience (preferred)

Job description

HealthPartners is hiring for a Laboratory Assistant to help support the St. Paul Midway Clinic.

QUALIFICATIONS

REQUIRED

• High School Diploma or equivalent.
• One year computer navigation and computer experience with Microsoft Office products (Word and Outlook) or comparable applications.
• Typing or keyboarding skills.
• Promote teamwork through demonstration of a courteous and cooperative attitude to all customers.

PREFERRED

• Six months of related medical training, medical terminology or related experience.
• Previous phlebotomy experience.

PHYSICAL REQUIREMENTS

Ability to sit or stand for prolonged periods of time. Must possess speech, hearing and sight skills to perform the functions of the position. Manual dexterity required. Must be able to speak, read and write English proficiently. Some lifting may be required.

POSITION PURPOSE

Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This individual serves all (internal and external) customers by performing laboratory procedures and support functions in accordance with HealthPartners philosophy, policies and procedures and in accordance with all regulatory agencies.

ACCOUNTABILITIES

1. Collect and process biological specimens with appropriate techniques following established Standard Operating Procedures (SOP).

2. Perform testing analysis and verify assay/analyzer performance according to SOP in an efficient cost effective manner. Any combination of the following areas may be included: Phlebotomy, computer operation, EKG, reception, telephones, clerical and designated testing procedures

3. Document and communicate lab test results thoroughly and accurately according to SOP.

4. Perform and document maintenance procedures plus maintain adequate supplies.

5. Demonstrate competency and comply with all regulatory agency policies.

6. Consistently implement and adhere to the laboratory customer service standards. The standards include maintaining confidentiality, promoting teamwork, successful communication and conflict resolution.

7. Respond proactively to stressful circumstances, customer needs and department/clinic changes.

8. Demonstrate professional development through participation in continuing education, special projects and community / corporate / professional organizations. Demonstrate personal development through dependability, professional appearance and cooperative attitude.

9. Perform other dutiesas assigned.

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