Labor Relations Administrator

Penske; Reading (Berks County); On-site; USD 52,000 - 72,000; Full time

Job summary

Penske in Reading, PA is seeking an LR Administrator to support the HRIS team, monitor data integrity, and manage system testing and audits. You’ll work with LRS, Oracle EBS, Taleo, and BI tools to keep pay and benefits accurate for our union population.

The role involves system configuration, reporting, and collaboration with cross-functional teams to improve processes and data flows, with travel as needed and a strong focus on controls and security.

Qualifications

• High School diploma or equivalent; with Bachelor's, at least 1 year supporting business systems.
• Without Bachelor's: at least 5 continuous years in system administration and contract administration role.
• Work related to HR, Labor Relations, or Payroll systems is preferred.
• Intermediate understanding of HR systems and their data structures (HR systems preferred).
• Intermediate understanding of contract administration (systems) and process compliance.

Responsibilities

• First level customer support/monitoring for system issues by reviewing tickets and audits.
• Test issues/new features/process improvements in the system.
• Perform system administration tasks: update tables, locations, profiles, and other tables; process changes to pay, benefits, and contract terms.
• Process group rate changes, grow-in rates, deduction changes, and other LRS processes.
• Create and distribute ad hoc and scheduled reports; maintain security for sensitive data.
• Use relational DBs and reporting tools to gather information; perform UAT and document results.
• Explain current system functionality clearly and identify improvement areas.
• Handle other projects as assigned by the Manager.

Skills

Advanced Excel

Outlook

Word

PowerPoint

Access

Project management

Communication

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Oracle E-Business Suite

Taleo

Learn

Business Objects

QlikView

SplashBI

Job description

Position Summary

Penske is seeking a customer focused Labor Relations (LR) Administrator who will support the HRIS team by monitoring and controlling HR/LR data integrity though system testing, auditing, and tracking customer issues and requests. Other regular activates include mass updates, system configuration, analyzing union contracts, reporting, and continually improving the underlying processes that support our customers.

In partnership with other team members, the principal system this role would administer is the internally developed Penske Labor Relation System (LRS). LRS is built on the latest technology and administers pay/benefits for our union associate population. Other platforms that we most often work with are Oracle E-Business Suite, Taleo, Learn, Business Objects, QlikView, SplashBI, and several home grown applications/databases.

Major Responsibilities

• First Level customer support/monitoring for system issues though reviewing tickets and executing established audits.
• Review, document and test issues/new features/process improvements that arise in the system.
• System administrative tasks:
  • Updating and configuring organizational tables, location information, position profiles, job profiles, and other system tables through the use of manual updates and mass update processes to administer pay, benefits, and other contract terms and conditions.
  • Processing group rate changes, grow-in rates, deduction changes, rate changes, and other LRS processes.
  • Validate the information is flowing correctly to downstream applications including payroll.
• Creation and distribution of ad hoc and regularly scheduled reports.
• Maintaining established security guidelines for reporting on sensitive data.
• Utilize relational DBs and reporting tools to gather required information.
• Execute test scripts & User Acceptance Testing (UAT) to verify system functionality is maintained or desired change was effective after enhancements or upgrades. Document results and escalated issues.
• Able to clearly explain the state of current system functionality and help identify possible areas of improvement in our systems and processes.
• Other projects as assigned by the Manager

Qualifications

• High School diploma or equivalent required, Bachelor's Degree preferred
  With Bachelor's degree: At least 1 year of experience working in a role supporting business systems, including customer support, reporting, and issue resolution. Work related to contract administration preferred.
• Without Bachelor's Degree: At least 5 continuous years working in a system administration and contract administration role. Work related to HR, Labor Relations, or Payroll systems is required.
• Work experience related to HR, L&D, or Payroll systems is preferred.
• Intermediate understanding of systems of record and their data structure required. (HR systems Preferred)
• Intermediate understanding of contract administration (systems)
• Intermediate understanding of system administration and process compliance
• Knowledge of HR & Payroll processes and procedures preferred
• Intermediate understanding of process analysis and process improvement
• Ability to organize and manage small projects
• Quick thinker who can explain complicated positions to not only executive level leaders, but also front-line supervisors/drivers/dock associates.
• Advanced knowledge of Excel, Outlook, Word, Power Point required
• Intermediate level of knowledge with Access preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements

• The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
• While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing/Transportation Solutions

Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category: Human Resources

Job Family: Human Resources

Address: 100 Gundy Drive

Primary Location: US-PA-Reading

Employer: Penske Truck Leasing Co., L.P.

Req ID: 2611163