Labor Engineering PM II, Worldwide Grocery Stores (WWGS)

Amazon; Austin (TX); On-site; USD 74,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Job summary

Amazon is seeking a Labor Engineering PM II for Worldwide Grocery Stores to lead time studies, develop labor standards, and analyze data to drive improvements across store formats. You will document workflows, update standards, and present findings to leadership.

The role requires collaboration with store operations and other Labor Engineers to ensure consistent methodologies. The position emphasizes strong data analysis, prototype development of reporting tools, and rigorous documentation

Qualifications

• 3+ years of program or project management experience.
• Experience using data and metrics to drive improvements.
• Experience working cross functionally with tech and non-tech teams.
• Bachelor’s degree in Industrial Engineering, Operations Research, Business, or relevant field.
• Strong understanding of time study methodologies.
• Analytical rigor with attention to detail in data collection and statistical analysis.

Responsibilities

• Time Studies & Workflow Observation: conduct time and motion studies across store departments and document task sequences, durations, and frequency.
• Labor Standards Development & Maintenance: develop, document, and maintain labor standards for assigned areas and analyze variances.
• Data Analysis & Reporting: perform quantitative analysis on labor data and build reporting tools.
• Process Documentation & Standardization: create and maintain SOPs, flow diagrams, and documentation for observed workflows.
• Cross-Functional Collaboration: partner with store operations teams to schedule observations and validate findings.

Skills

Program/Project management

Data-driven decision making

Cross-functional collaboration

Time study methodology

Analytical skills

Excel proficiency

SQL

Python

Education

Bachelor's degree in IE/OR/Business

Tools

SQL

Python

Job description

Labor Engineering PM II, Worldwide Grocery Stores (WWGS)

Job ID: 10454832 | Amazon.com Services LLC

Key job responsibilities

• Time Studies & Workflow Observation
  • Conduct time and motion studies across store departments to establish and validate labor standards
  • Perform on-site and remote workflow observations to document task sequences, durations, and frequency
  • Apply appropriate allowance factors (fatigue, personal, delay) to develop fair and accurate standard times
  • Ensure study methodologies are consistent, repeatable, and statistically sound
• Labor Standards Development & Maintenance
  • Develop, document, and maintain labor standards for assigned store departments or process areas
  • Analyze task-level data to identify variances between actual and standard performance
  • Update standards based on process changes, new store formats, or operational shifts
  • Validate standards through periodic re-observation and data analysis
• Data Analysis & Reporting
  • Perform quantitative analysis on labor data to identify trends, outliers, and opportunities for standards improvement
  • Build and maintain reporting tools to track standards accuracy and coverage across assigned areas
  • Present findings and recommendations to team leadership with clear, data-backed rationale
• Process Documentation & Standardization
  • Create and maintain detailed process documentation (SOPs, task breakdowns, flow diagrams) for observed workflows
  • Ensure documentation is clear, auditable, and accessible to stakeholders
  • Contribute to WFE's methodology standards to ensure consistency across the team
• Cross-Functional Collaboration
  • Partner with store operations teams to schedule observations, gather context, and validate findings
  • Coordinate with other Labor Engineers to ensure standards align across departments and formats
  • Support senior team members on larger-scale projects requiring multi-department analysis

Basic Qualifications

• 3+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor’s degree in Industrial Engineering, Operations Research, Business, or relevant field
• 3+ years of experience in labor engineering, industrial engineering, workforce planning, or process analysis within retail, supply chain, or manufacturing operations
• Strong understanding of time study methodologies
• Analytical rigor with attention to detail in data collection and statistical analysis
• Proficiency in Excel and data analysis tools for standards calculation and reporting
• Ability to observe and document complex workflows accurately and objectively
• Strong project management skills — ability to manage multiple concurrent studies and meet deadlines
• Clear written and verbal communication skills for documenting standards and presenting findings
• Comfort working in store environments and adapting observation plans based on operational realities
• Collaborative mindset with ability to build trust with store operations partners

Preferred Qualifications

- Experience conducting formal time and motion studies in a retail or warehouse environment
- Familiarity with predetermined time systems (MOST, MTM, or similar)
- Experience with workforce management systems (UKG Pro, Kronos, or similar)
- Background in grocery or multi-format retail store operations
- Proficiency in SQL, Python, or similar tools for data analysis and automation
- Track record of delivering accurate, defensible labor standards that drive measurable operational outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IL, Chicago - 74,200.00 - 129,800.00 USD annually

USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Preferred Qualifications

- Experience conducting formal time and motion studies in a retail or warehouse environment
- Familiarity with predetermined time systems (MOST, MTM, or similar)
- Experience with workforce management systems (UKG Pro, Kronos, or similar)
- Background in grocery or multi-format retail store operations
- Proficiency in SQL, Python, or similar tools for data analysis and automation
- Track record of delivering accurate, defensible labor standards that drive measurable operational outcomes

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, IL, Chicago - 74,200.00 - 129,800.00 USD annually

USA, TX, AUSTIN - 74,200.00 - 129,800.00 USD annually

USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually

USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.