Lab Technician

MainStreet Family Care; Wake Forest (NC); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, and vision insurance

Paid time off

Employee assistance program

Referral programs

Job summary

MainStreet Family Care is seeking a Lab Technician to join the Wake Forest, NC clinical team. You will perform high-complexity real-time PCR testing and other laboratory procedures to deliver accurate diagnostic results supporting patient care.

You will document results in the EMR, maintain QC and calibration, ensure CLIA/OSHA/HIPAA compliance, and collaborate with providers in a fast-paced, community-based urgent care setting. Competitive compensation and benefits support growth opportunities.

Qualifications

• CLIA-compliant qualification or related Bachelor's degree.
• Two years of clinical lab experience including molecular/PCR testing.
• Five years of clinical lab experience (preferred).
• Experience in urgent care/high-volume clinical settings (preferred).

Responsibilities

• Perform CLIA high-complexity real-time PCR testing.
• Collect, prepare, process, and analyze patient specimens.
• Document laboratory results in the EMR.
• Perform quality control, calibration, and routine maintenance on equipment.
• Ensure CLIA/OSHA/HIPAA and infection control compliance.
• Prepare specimens for internal and external testing as needed.
• Monitor inventory, reagents, and expiration dates.
• Troubleshoot testing discrepancies and equipment issues.
• Maintain a clean, safe laboratory environment.
• Collaborate with providers and clinical staff to support operations.

Skills

Real-time PCR

Molecular diagnostics

Quality assurance

Attention to detail

Communication

Teamwork

Education

Bachelor's degree or CLIA-compliant certification

Tools

PCR instruments

EMR systems

Job description

Lab Technician – Wake Forest, NC

MainStreet Family Care operates over 60 fast-growing urgent care clinics across Alabama, Florida, Georgia, and North Carolina. As we continue expanding access to high-quality healthcare in rural communities throughout the southeastern U.S., our mission remains the same: Speedy recovery for our patients.

Due to continued growth, we are seeking a Lab Technician to join our clinical team in the Wake Forest, NC area. This role plays a vital part in delivering accurate, timely diagnostic results through high-complexity real-time PCR testing and other laboratory procedures that directly impact patient care.

The Lab Technician is responsible for performing high-complexity molecular diagnostic testing, including real-time PCR, while ensuring compliance with CLIA regulations, quality standards, and MainStreet Family Care values. This position supports providers by producing reliable laboratory results that enable efficient diagnosis and treatment.

Key Responsibilities

• Perform CLIA high-complexity, real-time PCR testing in accordance with established protocols and regulatory requirements
• Collect, prepare, process, and analyze patient specimens
• Accurately document laboratory results in the electronic medical record
• Perform quality control procedures, calibration, and routine maintenance on laboratory equipment
• Ensure compliance with CLIA, OSHA, HIPAA, and infection control standards
• Prepare and manage specimens for internal and external testing as needed
• Monitor laboratory inventory, reagents, and expiration dates
• Identify, troubleshoot, and report testing discrepancies, equipment issues, or quality concerns
• Maintain a clean, organized, and safe laboratory environment
• Collaborate with providers and clinical staff to support efficient operations

The Opportunity

• Perform advanced molecular diagnostic testing in a growing healthcare organization
• Make a direct impact on patient outcomes through accurate, rapid diagnostics
• Support healthcare access in traditionally underserved communities
• Competitive compensation with strong benefits and growth opportunities

Minimum Qualifications

• Medical laboratory certification, or a Bachelor's degree in chemical, biological, clinical, or medical laboratory science that is compliant with CLIA standards.
• Two (2) years of clinical laboratory experience, including molecular or PCR-based testing

Preferred Qualifications

• Five (5) years of clinical laboratory experience
• Experience performing high-complexity real-time PCR testing in a regulated laboratory environment
• Experience in urgent care, primary care, or high-volume clinical settings

Required Skills, Knowledge, And Abilities

• Proficiency in real-time PCR and molecular diagnostic techniques
• Knowledge of high-complexity laboratory testing standards and CLIA requirements
• Strong attention to detail and quality assurance practices
• Ability to troubleshoot testing and equipment issues
• Effective communication and teamwork skills
• Ability to work efficiently in a fast-paced environment

Schedule

• Approximately 30-40 hours per week
• 10-hour shifts, scheduled across 7 days per week
• Rotating shifts, including weekends and holidays as needed
• Schedule may vary based on operational and testing volume needs

Compensation & Benefits

• Position begins at $20/hr
• 401(k) with company match
• Health, dental, and vision insurance contribution
• Paid time off (PTO)
• Employee Assistance Program
• Referral programs