Lab Support Supervisor

1046 Health Network Laboratories LLC; Salisbury (PA); On-site; USD 60,000 - 90,000; Full time

Job summary

HNL Lab Medicine, part of Lehigh Valley Health Network, Cedar Crest, PA, is seeking an experienced laboratory professional to supervise moderate complexity testing and ensure quality across the department.

The role includes SOP maintenance, staff scheduling, payroll approval, and collaboration with the Education and Safety teams to uphold CLIA standards and safety policies.

Qualifications

• - Education: High school diploma or GED; 3-4 years in a clinical environment with data processing/specimen handling experience.
• - AS degree preferred or equivalent education/experience in health/medical fields.
• - Graduate of health/medical assistant or similar training program with lab technique taught.

Responsibilities

• Performs moderate complexity testing and enters results into the Laboratory Information System.
• Assists in development and maintenance of SOPs per CLSI guidelines.
• Supervises department activities and staffing, directs corrective action and monitors efficiency.
• Evaluates specimen processing and testing; troubleshoots instrumentation as needed.
• Prepares qualitative and quantitative reports and records.
• Performs basic quality control and notifies technologist of discrepancies.
• Approves payroll submissions, PTO requests, and attendance records.
• Supports Education Department in training and continuing education programs.
• Investigates Patient Safety Reports and implements necessary education.
• Leads regular meetings to improve department communications and planning.
• Directs proper hazardous materials storage and safety program in coordination with safety officer.
• Other duties as assigned.

Skills

Moderate complexity testing

SOP development

Data entry

CLIA requirements

Education

HS diploma or GED

AS degree preferred

Medical assistant training

Tools

Laboratory software

Word processing

Spreadsheets

Job description

Work Schedule: Monday-Friday 7:00a-3:30p

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs all duties and responsibilities of those supervised, as required, which includes up to and including CLIA classified moderately complex laboratory testing and entering of results into the Laboratory Information System. Provides 24/7 rotating on call coverage.
• Assists in the development and maintenance of Standard Operating Procedures according to the Clinical Laboratory Standards Institute guidelines.
• Supervises departmental activities and staffing assignments to maintain a high quality of work. Takes corrective action, when necessary, to redirect activities and to correct problems. Monitors work activities to improve efficiency.
• Evaluates specimen collection, processing, and testing to ensure quality and integrity. Troubleshoots instrumentation and test methods as necessary. Confers with technical personnel and management when appropriate.
• Prepares various qualitative and quantitative reports and records.
• Performs and reviews basic quality control functions pertaining to moderate complexity testing, instrument checks, and notifies a technologist with any discrepancies.
• Approves payroll submissions, PTO requests, and maintains attendance records.
• Supports Education Department personnel/trainers and/or designee in the training and orientation of new staff members and continuing education programs.
• Investigates Patient Safety Reports and follows through on any necessary education.
• Strives to improve communications within the department by conducting and recording regular meetings.
• Assists in planning for effective utilization of resources.
• Directs the proper storage of hazardous materials and the laboratory safety program in conjunction with the safety officer.

Other duties may be assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• A. Education/Experience: High school diploma or general education degree (GED); Three to Four years in a clinical environment with data processing/specimen handling experience. A.S. degree preferred or an equivalent demonstration of education and experience. Graduate of health/medical assistant or similar training program from an accredited institution where general laboratory technique is taught. Must meet CLIA 88 personnel requirements for moderate complexity testing.
• B. Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• C. Math Ability: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
• D. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• E. Computer Skills: Word processing, spreadsheets, e-mail, designated laboratory software.

HNL Lab Medicine is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Address: 1200 S Cedar Crest Blvd Primary Location: Lehigh Valley Hospital- Cedar Crest Position Type: Onsite Department: 1046-00048 ACL - Cedar Crest

We firmly believe that our employees drive the success of the organization. With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and rewarding opportunities. Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We're looking for individuals who align with our Core Values and enjoy working as a team to create satisfying outcomes for our patients, customers and clients.

At HNL Lab Medicine, our patients are more than just test tubes. We understand the impact each test we analyze has on our patients' lives, and we never take that responsibility lightly.

Headquartered in Allentown, Pennsylvania, we provide testing and related services to physician offices, hospitals, long-term care facilities, employers, and industrial accounts. With more than 50 patient service centers throughout Pennsylvania, we provide accessible, patient-focused laboratory services in the communities we serve. Our team of more than 2,000 professionals includes 109 board-certified pathologists and scientific directors, along with more than 400 certified laboratory scientists and phlebotomists. Together, they bring deep expertise, operational excellence, accountability, and compassionate care to every test we perform.