Lab Support Staff Phlebotomist

Beth Israel Lahey Health; Exeter (NH); On-site; USD 41,000 - 57,000; Full time

Job summary

Beth Israel Lahey Health Exeter Hospital is seeking a Phlebotomist to join our day shift team. This role collects blood specimens from patients of all ages, labels samples, and ensures specimen integrity while delivering timely results to the lab and care teams.

You will provide superior customer service to nursing units and physician offices, assist with specimen processing and entry in the EMR, and help maintain inventory and a clean phlebotomy cart. Exemption: none; benefits apply.

Qualifications

• Blood collection experience and patient care focus.
• Ability to label and track specimens accurately.
• Familiarity with EMR lab modules and specimen handling.

Responsibilities

• Performs phlebotomy duties and collects specimens from patients of all ages.
• Labels specimens completely and matches patient IDs using multiple identifiers.
• Maintains specimen integrity (ice, temperature, centrifugation as needed).
• Processes orders and delivers specimens to the correct lab sections.
• Provides customer service support to nursing units and physicians offices.

Skills

Phlebotomy

Customer service

Specimen processing

EMR system

Education

High School Diploma or equivalent

Tools

Electronic Medical Record (EMR) systems

Laboratory modules

Job description

# Lab Support Staff PhlebotomistExeter, NH • Exeter Hospital • Full-time • DayShare job:Apply now**When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.**Participates in all areas of phlebotomy, specimen processing while providing superior customer service.**Job Description:****Major Responsibilities** a. Performs duties of a Phlebotomist: Collects blood specimens from patients of all ages and types (i.e.. patients with mastectomies, stroke and burn victims) by venipuncture or capillary technique using at least two identifiers (name, date of birth, medical record number). May perform specialized collections (i.e. paternity testing; clinical trial collections. b. Labels each specimen completely, accurately and legibly. Accurately match patient ID using at least two forms (name, DOB, medical record number) on specimens, original requisitions and electronic medical record system face sheet. Investigates discrepancies and makes corrections. c. Knowledgeable of appropriate specimen requirements and handling for tests on the requisition. Maintains specimen integrity including, but not limited to placing specimens in ice or warm water as per protocol; mixing anti-coagulant tubes; centrifugation as required. Delivers specimens to appropriate work stations in a timely manner. d. Understands and interprets a lab requisition; verifies any questionable orders. Corrects any errors in orders including, but not limited to duplicate panels; wrong provider; incomplete order entry. e. Ensures shared phlebotomy cart is left clean and appropriate inventory stocked, including all expired items are replaced with unexpired versions f. Performs electronic medical record system specimen receipt function and orders tests in electronic medical record system via the lab modules. Prioritizes specimen processing based and specimen priority (Routine vs. STAT), patient location (outpatient vs. inpatient vs. Emergency Department/OR patient), specimen stability (centrifuge immediately/place on ice/keep at room temperature/etc.). Deliver processed specimens to the appropriate laboratory department or area. g. Provides customer service support to nursing units and physician offices on all lab related needs including, but not limited to, faxing results, phoning STAT or critical results, researching specimen requirements, assisting with electronic medical record system order codes. Responds to calls and pages within established timeframes. h. Readies specimens for shipment to a reference lab to include separating by temperature and site batching. i. Performs other clerical duties as assigned. j. May assist in orienting new staff to the duties of the position**Education** High School Diploma or equivalent –**Years of Experience –****License and Certification****Additional Qualifications****Additional Skills****Pay Range:**$19.50 – $27.30The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.## As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.## More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.## Equal Opportunity Employer/Veterans/Disabled### **Job details*** **Employment:** Full-time* **Hours/Week:** 40* **Shift:** Day* **Category:** Laboratory* **Pay Range:** $19.50 - $27.30* **FLSA:** Non-Exempt* **Req ID:** JR104887