Lab Supervisor

SmartRecruiters, Inc.; Village of Nyack (NY); On-site; USD 73,000 - 132,000; Full time

Benefits offered by this job

Strong Benefits Package

Job summary

Quest Diagnostics in New York seeks a Hematology or Generalist Lab Supervisor to lead a team of about 25 professionals and oversee quality across the health system. This hands-on leadership role focuses on coaching, problem-solving, and quality oversight rather than bench work, with direct floor presence.

This role requires a science degree, NYS license, ASCP certification, and deep electrophoresis/ANA expertise, along with strong leadership and customer-service skills to support physicians and

Qualifications

• Bachelor’s degree in science field.
• 4+ years of clinical laboratory experience.
• ASCP certification.
• New York State License.
• Specialized knowledge of electrophoresis and ANA testing.
• Strong leadership, communication, and customer-service skills.

Responsibilities

• Directly supervise approximately 25 staff, including scheduling, daily huddles, and ongoing staff development.
• Coach, mentor, and grow your team, building a culture of accountability, collaboration, and continuous improvement.
• Stay visible and engaged on the floor, supporting staff through day-to-day operations.
• Oversee quality assurance oversight for the department.
• Oversee quality control of automated processes.
• Ensure maintenance and performance of laboratory equipment and instrumentation.
• Apply electrophoresis and ANA expertise to troubleshoot issues and guide decisions.
• Communicate complex technical information to physicians and clients clearly.
• Meet and exceed customer expectations.

Skills

Leadership

Communication

Customer service

Coaching

Problem-solving

Education

Bachelor's degree in science

ASCP certification

New York State License

Job description

• Compensation: USD 73,040 - USD 131,560 - yearly

Company Description

Cielo has been retained on behalf of Quest Diagnostics to identify anexperienced Lab Supervisor.

Quest Diagnostics is a nationally recognized leader in laboratory medicine, known for clinical excellence, advanced technology, and a commitment to developing our people. We invest in our leaders and offer clear paths for career growth, giving you the opportunity to build your career with an organization that sets the standard in the industry.

Job Description

The Opportunity
We're looking for a Hematology or Generalist Lab Supervisor who leads from the front. In this role, you'll guide a team of approximately 25 laboratory professionals, oversee quality across the assigned health system. You'll serve as a trusted resource for physicians and clients. This is a hands-on leadership role: you'll be in the arena with your team every day, bringing deep technical knowledge to coaching, problem-solving, and quality oversight rather than working the bench yourself.

What You'll Do

• Directly supervise approximately 25staff, including scheduling, daily huddles, and ongoing staff development
• Coach, mentor, and grow your team, building a culture of accountability, collaboration, and continuous improvement
• Stay visible and engaged on the floor, supporting staff through day-to-day operations

Quality & Operations

• Serve as the first line of quality assurance oversight for the department
• Oversee quality control of automated processes
• Ensure proper maintenance and performance of laboratory equipment and instrumentation (analytical phase)
• Apply specialized expertise in areas such as electrophoresis and ANA platforms to troubleshoot issues and guide technical decisions
• Serve as a knowledgeable point of contact for physicians and clients on results and inquiries (post-analytical phase)
• Communicate complex technical information professionally, clearly, and with confidence
• Consistently meet and exceed customer expectations

Qualifications

What You Bring

• Bachelor's degree in science field of study
• 4+ years of clinical laboratory experience
• ASCP
• New York State License
• Specialized knowledge of electrophoresis and ANA testing, with the ability to speak the technical language fluently
• Strong leadership, communication, and customer-service skills

Why Join Us

• Opportunity to grow with a nationally known organization
• Clear paths for professional development and advancement
• Strong Benefits Package

Additional Information

All qualified applicants will receive consideration for employment without regard torace (including traits historically associated with race including but not limited to hair texture and styles), color, religion, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, reproductive health decision-making, maritalor domestic partnershipstatus, national origin, citizenship, military or veteran status, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, political affiliation, or other characteristic protected by the law.

All your information will be kept confidential according to EEO guidelines.