Lab Operations Specialist

Eurofins BioPharma Product Testing North America; Columbia Township (MO); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

401(k) with company match

Paid vacation and holidays

Job summary

Eurofins USA BioPharma Services seeks a Lab Operations Specialist to coordinate laboratory testing programs and client projects. You will act as a bridge among clients, lab staff, quality teams, and operations, ensuring studies run efficiently and on schedule.

The role suits those with a scientific background who enjoy cross-functional teamwork and client-facing responsibilities, combining lab knowledge with operations and coordination.

Qualifications

• Bachelor's degree in a related scientific discipline.
• Minimum of 2 years of professional laboratory, quality, operations, project coordination, or client services experience.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Authorization to work in the United States indefinitely without sponsorship.

Responsibilities

• Review client requests, quotations, purchase orders, protocols and related documents to ensure study requirements are understood.
• Create and maintain accurate project records within LIMS and other databases.
• Coordinate study initiation activities and ensure resources are available prior to launch.
• Serve as primary contact for clients and provide regular project status updates.
• Lead client meetings and document decisions, actions, and timelines.
• Collaborate with Laboratory Operations, Quality Assurance, Sample Management, and other groups to ensure successful execution.
• Monitor timelines and deliverables, identify risks, and communicate changes.
• Review project scope changes and support related change management processes.
• Assist with invoice review, milestone tracking, and resolution of discrepancies.
• Maintain audit-ready project documentation and provide backup coverage as needed.
• Support continuous improvement initiatives to enhance efficiency and client satisfaction.

Skills

Organizational skills

Communication

Project coordination

Client services

Education

Bachelor's degree in Chemistry/Biochemistry/Biology/Pharmaceutical Sciences/Chemical Engineering or related

Tools

LIMS

eLIMS

Empower

EtQ

TrackWise

Job description

Company Description

Eurofins Scientific is a global leader in laboratory testing and scientific services, helping make life safer, healthier, and more sustainable. From the food we eat and water we drink to the medicines we rely on, Eurofins partners with organizations worldwide to ensure product safety, quality, authenticity, and regulatory compliance.

Company Description

Eurofins Scientific is a global leader in laboratory testing and scientific services, helping make life safer, healthier, and more sustainable. From the food we eat and water we drink to the medicines we rely on, Eurofins partners with organizations worldwide to ensure product safety, quality, authenticity, and regulatory compliance. With expertise spanning food, environmental, pharmaceutical, biotechnology, genomics, clinical diagnostics, and advanced scientific testing, Eurofins supports innovation and delivers trusted results across a wide range of industries.

Job Description

Eurofins is seeking a highly organized and detail-oriented Lab Operations Specialist to support the successful execution of laboratory testing programs and client projects. This position serves as a critical link between clients, laboratory staff, quality teams, and operational support groups to ensure studies are executed efficiently, accurately, and on schedule.

The ideal candidate enjoys coordinating multiple priorities, communicating across departments, managing laboratory workflows, and ensuring project requirements are translated into successful laboratory execution. This is an excellent opportunity for individuals with a scientific background who are looking to combine laboratory knowledge with operations, coordination, and client-facing responsibilities.

Responsibilities

• Review client requests, quotations, purchase orders, protocols, methods, specifications, and related documentation to ensure study requirements are clearly established and understood.


• Create and maintain accurate project records within LIMS, client management systems, and other operational databases.


• Coordinate study initiation activities, ensuring samples, methods, reference materials, specifications, and required resources are available prior to project launch.


• Serve as a primary point of contact for assigned clients and provide regular communication regarding project status, timelines, and deliverables.


• Lead client meetings and maintain clear documentation of decisions, action items, and project updates.


• Collaborate with Laboratory Operations, Quality Assurance, Sample Management, Stability Services, Finance, Business Development, and other support groups to facilitate successful project execution.


• Monitor timelines, milestones, deliverables, and open action items while proactively identifying and communicating potential risks.


• Review project scope and identify changes in client requirements, supporting change management and commercial review processes as needed.


• Assist with invoice review, billing milestone tracking, and resolution of routine discrepancies.


• Resolve operational issues using established procedures and elevate concerns appropriately when additional support is required.


• Maintain complete, accurate, and audit-ready project documentation.


• Provide cross-functional support and backup coverage for team members when required.


• Contribute to continuous improvement initiatives that enhance laboratory efficiency, communication, and client satisfaction.

Minimum Qualifications

• Bachelor's degree in Chemistry, Biochemistry, Biology, Pharmaceutical Sciences, Chemical Engineering, or a related scientific discipline.


• Minimum of 2 years of professional experience in a laboratory, scientific, quality, operations, project coordination, or client services environment.


• Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.


• Excellent written and verbal communication skills.


• Authorization to work in the United States indefinitely without restriction or sponsorship.

Preferred Qualifications

• Experience working in a GMP, GLP, FDA-regulated, pharmaceutical, biotechnology, environmental, food testing, or contract laboratory environment.


• Exposure to laboratory information management systems (LIMS), quality systems, or enterprise software platforms.


• Experience coordinating projects, studies, laboratory workflows, or client deliverables.


• Strong problem-solving abilities and attention to detail.


• Proficiency with Microsoft Office applications, particularly Excel, Word, and Outlook.


• Experience working with quality systems such as eLIMS, Empower, EtQ, TrackWise, or similar platforms.


• Ability to analyze data, identify trends, and support operational decision-making.

Additional Information

Position is Full-time, Monday-Friday, 8:00 a.m.-4:30 p.m., with overtime as needed. Candidates currently living within a commutable distance of Columbia, MO are encouraged to apply.

Excellent Full-time Benefits Including

• Comprehensive medical coverage, dental, and vision options


• Life and disability insurance


• 401(k) with company match


• Paid vacation and holidays

Eurofins USA BioPharma Services is a Disabled and Veteran Equal Employment Opportunity employer.