Lab Instrumentation Technician – Training & Support

WWU College of Business & Economics; Bellingham (WA); On-site; USD 49,000 - 66,000; Full time

Job summary

Western Washington University is seeking an entry-level University Instrument Center Lab Tech to support operation, maintenance, and user assistance for scientific instrumentation across teaching and research activities. The role emphasizes training users, ensuring safety, and maintaining facilities with the SciTech team.

Ideal candidates bring a bachelor’s in a scientific field, strong communication skills, and a willingness to learn new instruments and analytical techniques in a collaborative

Qualifications

• Bachelor's degree in a scientific or technical discipline.
• Demonstrated commitment to high-quality customer service and technical support.
• Ability to work independently under general supervision and manage multiple priorities.
• Strong verbal and written communication and organizational skills.
• Experience operating scientific instrumentation and laboratory procedures.
• Ability to work collaboratively with staff, faculty, students, and external users.
• Willingness to learn new instrumentation and analytical techniques.

Responsibilities

• Train faculty, staff, students, and external users in safe operation of scientific instrumentation.
• Assist users with instrument setup, operation, data collection, and routine data processing.
• Provide guidance on sample preparation, instrument capabilities, workflows, and best practices.
• Assist in troubleshooting routine instrument, software, and sample preparation issues and refer complex problems to senior staff.
• Develop and maintain SOPs, user guides, and training materials.
• Support classroom, laboratory, and research activities through demonstrations and hands-on instruction.
• Foster a safe, collaborative learning environment and promote user proficiency with instrumentation.

Skills

Customer service

Communication

Problem solving

Team collaboration

Education

Bachelor's degree in a scientific or technical discipline

Tools

Microsoft Word

Excel

PowerPoint

Job description

Western Washington University is seeking an entry-level University Instrument Center Lab Tech to support operation, maintenance, and user assistance for scientific instrumentation across teaching and research activities. The role emphasizes training users, ensuring safety, and maintaining facilities with the SciTech team.

Ideal candidates bring a bachelor’s in a scientific field, strong communication skills, and a willingness to learn new instruments and analytical techniques in a collaborative