Lab Coordinator

Socket.dev; Norcross (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

GlobalMed Logistix, LLC is seeking a Lab Coordinator in Norcross, GA to own end-to-end scheduling, coordination, hosting, and operation of the BioSkills laboratory environment. You will manage daily lab operations, ensuring safety and regulatory compliance, and serve as the primary customer-facing resource for quotes and services.

The role requires organizing multiple events, coordinating with cross-functional teams, and maintaining facilities and materials for successful BioSkills lab events.

Qualifications

• Associate’s or Bachelor’s degree in a scientific, medical, technical, or related field.
• Experience working in a laboratory, healthcare, medical device, or regulated environment.
• Strong organizational, scheduling, and customer communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working in a clinical or laboratory setting and handling biological materials in compliance with safety standards.

Responsibilities

• Schedule, coordinate, and host BioSkills lab events.
• Serve as the primary point of contact for lab requests.
• Coordinate with sales, marketing, education, operations, and logistics teams to ensure labs are properly supported.
• Prepare the BioSkills environment prior to each event and provide on-site support to visiting surgeons, clinicians, sales representatives, and internal teams.
• Prepare and issue quotes for BioSkills lab services.
• Support post-event follow-up related to invoicing, adjustments, and customer questions.
• Receive, verify, and properly handle all goods and biological tissue required for lab events in accordance with safety, quality, and compliance standards.
• Purchase and procure items necessary to support lab operations and events.
• Maintain the BioSkills laboratory environment to meet internal quality standards and applicable regulatory requirements (e.g., OSHA, FDA, and internal quality systems).
• Enforce controlled access to the BioSkills environment and prevent unauthorized use of instruments, devices, or materials.
• Support audits, inspections, and internal reviews related to the BioSkills facility.
• Identify and implement opportunities to improve lab processes, efficiency, compliance, and customer experience.
• Support cross-functional initiatives related to education, sales support, training, and operational excellence.
• Support shipping, receiving, assembly, and distribution activities for instruments, implants, equipment, and lab materials.

Skills

Organizational skills

Scheduling

Customer communication

Multitasking

Safety compliance

Education

Associate/Bachelor in science/related field

Job description

Description

Job Type: Full-time – Non-Exempt

Position: Lab Coordinator

Reports to: Team Lead or Senior Team Lead

Location: Norcross, GA (On-site)

Company Overview:

GlobalMed Logistix, LLC (GMLx) is a leading healthcare third party logistics company specializing in warehousing, distribution, inventory management and superior customer service. Leveraging over 40 years of experience and expertise in healthcare logistics, GMLx provides companies with the confidence and resources needed to grow their business. GMLx is driven to exceed customer expectations by continuously innovating and improving the skills and resources required to be the most dependable and customer focused 3PL provider in healthcare.

Mission:

To be a trusted partner who provides value driven solutions to our healthcare customers through technology, superior service and a win-win culture. Together we grow.

Position Overview:

The Lab Coordinator is responsible for the end-to-end scheduling, coordination, hosting, and operation of the GMLx BioSkills laboratory environment. This role owns daily lab operations while ensuring compliance with quality, safety, and regulatory standards. The coordinator serves as a primary customer-facing resource, responsible for preparing quotes, coordinating services, and supporting customers on a day-to-day basis. This position also oversees the receipt, purchasing, setup, and maintenance of all materials, equipment, and tissue required to successfully host BioSkills lab events.

Responsibilities:

• Schedule, coordinate, and host BioSkills lab events.
• Serve as the primary point of contact for lab requests.
• Coordinate with sales, marketing, education, operations, and logistics teams to ensure labs are properly supported and prepared.
• Prepare the BioSkills environment prior to each event and provide on-site support to visiting surgeons, clinicians, sales representatives, and internal teams.
• Prepare and issue quotes for BioSkills lab services.
• Support post-event follow-up related to invoicing, adjustments, and customer questions.
• Receive, verify, and properly handle all goods and biological tissue required for lab events in accordance with safety, quality, and compliance standards.
• Purchase and procure items necessary to support lab operations and events.
• Maintain the BioSkills laboratory environment to meet internal quality standards and applicable regulatory requirements (e.g., OSHA, FDA, and internal quality systems).
• Enforce controlled access to the BioSkills environment and prevent unauthorized use of instruments, devices, or materials.
• Support audits, inspections, and internal reviews related to the BioSkills facility.
• Identify and implement opportunities to improve lab processes, efficiency, compliance, and customer experience.
• Support cross-functional initiatives related to education, sales support, training, and operational excellence.
• Support shipping, receiving, assembly, and distribution activities for instruments, implants, equipment, and lab materials.

EEO

At GlobalMed Logistix, our people are the driving force behind everything we do. GlobalMed Logistix is an equal opportunity employer that aspires to be the best in the business by building a Team Member experience that celebrates growth, development, and purpose.

OTHER DUTIES

Please note: this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.

Requirements

Required:

• Associate’s or Bachelor’s degree in a scientific, medical, technical, or related field, or equivalent experience.
• Experience working in a laboratory, healthcare, medical device, or regulated environment.
• Strong organizational, scheduling, and customer communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable working in a clinical or laboratory setting and handling biological materials in compliance with safety standards.

Preferred:

• Experience with BioSkills labs, cadaver labs, or surgical education environments.
• Familiarity with medical devices, surgical instruments, and implant systems.
• Experience preparing quotes, supporting customers, or working in a service-based operational role.
• Knowledge of OSHA, FDA, and tissue handling regulations.

Physical and Location Demands

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to handle or feel, reach with hands and arms, stoop, kneel, and crouch. The employee is regularly required to sit and climb or balance and lift and/or move up to 50 pounds. The employee is regularly required to access and physically navigate the warehouse facility. The employee must have the ability to stand on-call based on a schedule determined by leadership and responsibility is shared amongst the team.