Lab/Clinical Support Assistant (Ahoskie Comprehensive Care)

Roanoke Chowan Community Health Center; Ahoskie (NC); On-site; USD 32,000 - 40,000; Full time

Job summary

Roanoke Chowan Community Health Center in Ahoskie offers a Lab/Clinical Support Assistant role at our Comprehensive Care site. The position supports patient care in the lab, assists with phlebotomy, and collaborates with the Laboratory Manager and care team in a fast-paced environment.

The ideal candidate brings strong communication, basic computer skills, and the ability to work independently or within a team, while upholding RCCHC values and patient-centered care.

Qualifications

• Must be energetic, self-directed, task oriented and dependable.
• Strong communication and patient-care skills.
• Basic computer skills for medical record documentation.
• Ability to organize workload and work independently or in a team.

Responsibilities

• Functions as part of the patient care team.
• Performs venipuncture for laboratory specimens.
• Documents quality control data per policy.
• Maintains Electronic Health Record documentation.
• Supports CNA/MA duties as part of patient care.

Skills

Energetic

Self-directed

Task oriented

Flexible

Dependable

Good communication

Compassionate

Patient

Teamwork

Organizational skills

Education

Medical Certificate of Completion of Medical Assistant

Nursing Assistant I/II certification

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Lab/Clinical Support Assistant (Ahoskie Comprehensive Care)

Full-time Regular Technical Ahoskie, Ahoskie, NC, US

3 days ago Requisition ID: 1627

Title: Lab/Clinical Support Assistant

Reports To: Laboratory Manager

Direct Reports:None

Classification/Category:Clinical Support

Work Status: Onsite

Status: Non-Exempt

Summary of Position

The Lab/Clinical Support Assistant performs task directly related to patient care in the lab. Assisting the Laboratory Coordinator with all functions related to patient care. Also performs duties of a CNA/MA as part of the patient care team.The Lab/Clinical Support Assistant will model behaviors consistent with the published values and the Code of Conduct of RCCHC.

RCCHC Mission, Vision and Values

Mission: Great care for every one every day.

Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve.

Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)omitted

Population Served

Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.

Minimum Qualifications

• Requires an individual who is energetic, self-directed, task oriented, flexible, and dependable
• Must possess good communication/people skills, be compassionate and patient, and have the ability to learn new task.
• Must possess basic computer skills and the ability to effectively utilize the computer for communication and medical record documentation
• Must be able to organize the workload for efficient timely completion, and assuming responsibility for assignments
• Works effectively with others and is able to organize workload, as well as assume responsibility and maintain confidentiality
• Must be able to work independently, exercise appropriate decision-making skills, and function effectively on a team.
• Must be able to speak and communicate clearly and effectively

Education: Must have a current Medical Certificate of Completion of Medical Assistant or be Listed with the Division of Facility Services Department of Human Resources as a Nursing Assistant I and/or with the North Carolina Board of Nursing as a Nursing Assistant II.

Experience: Preferred experience in a lab or medical practice

Certification(s)/Licensure: Phlebotomy Certification (must be obtained within 6 months of employment)

Knowledge:

• Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
• Knowledge of computer systems and applications.

Skills:

• Skill in exercising a high degree of initiative, judgment, and discretion.
• Skill in analyzing situations accurately and taking effective action.
• Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
• Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
• Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
• Skill in identifying and resolving problems.

Abilities:

• Ability to plan, organize, and integrate priorities and deadlines.
• Ability to identify, analyze, and interpret complex data and, resolve operational problems.
• Ability to evaluate and make recommendations for continuous quality improvement.
• Ability to evaluate and make recommendations for continuous risk assessment.
• Ability to anticipate and react calmly in emergency situations.
• Ability to communicate clearly and effectively orally and in writing.
• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate organizational software.

Essential Functions

• Functions as part of the patient care team
• Performs supply tasks
• Communicates effectively with office staff, patients and visitors
• Functions independently in practice laboratory
• Performs venipuncture for laboratory specimens
• Performs tasks related to proper decontamination of used instruments and supplies
• Performs processing tasks with skill and accuracy, and utilizes proper techniques
• Documents quality control data according to established policy
• Participants in educational programs
• Demonstrates commitment to Partnership in Patient Care philosophy
• Demonstrates a commitment to ongoing self-development and quality improvement
• Maintains a safe environment of employees, visitors and patients
• Accurately and efficiently utilizes the Electronic Health Record as a mean to communicate and to document patient care
• Maintain compliance with workflows, policies and proceduresas well as other activities to support PCMH model of care and accreditation