Lab Assistant: Specimen Processing

Hugh Chatham Health, Inc.; Milwaukee (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off programs

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans with employer match

Educational Assistance Program

Job summary

Advocate Health in Wisconsin is seeking a Laboratory Specimen Processor to ensure accurate specimen labeling, proper handling, and correct entry of test requests. The role requires attention to detail, strong communication, and basic computer skills.

The position is full-time (40 hours/week), Monday–Friday with a 06:30–15:00 shift and occasional weekend/holiday coverage. Benefits include paid time off, health benefits, and retirement options.

Qualifications

• High School graduate with basic computer skills.
• Excellent communication and customer service.
• Ability to work in a fast-paced environment and multi-task.
• Proficiency in data entry and using typical software applications.

Responsibilities

• Ensures specimens are properly labeled and suitable for testing; resolves specimen identification/requisition problems.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratory's computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens; assists with handling, packaging, and transport; stores/retrieves specimens.
• Processes specimens for testing, including aliquoting, with proper identification.
• Reviews pending/management reports and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files orders, reports, and correspondence.
• Trains new employees and acts as a resource.

Skills

Communication skills

Computer skills

Typing skills

Multitasking

Customer service

Education

High School Graduate

Job description

Department

60352 WI ACL Laboratories - WI Central Lab: Spec Process

Department

60352 WI ACL Laboratories - WI Central Lab: Spec Process

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Monday - Friday from 06:30am - 3:00pm. Works every third weekend and two holidays a year from 06:00am - 2:30pm.

Pay Range

$19.80 - $29.70

Major Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Licensure, Registration, And/or Certification Required

• None Required.

Education Required

• High School Graduate.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.