Lab Assistant: Specimen Processing

Aurora Health Care; Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Job summary

Aurora Health Care is seeking a Laboratory Support Clerk to ensure accurate specimen labeling, proper handling, and entry of test requests in the lab system. No experience is required and on-site work is typical.

The role emphasizes strong communication, basic computer skills, and the ability to multitask in a busy healthcare setting while supporting physicians, patients, and staff.

Qualifications

• High School graduate required.
• No experience required.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Responsibilities

• Label and verify specimens for testing; resolve ID and requisition issues.
• Enter and verify test requests in the lab system.
• Answer and screen telephone calls and assist with specimen handling.
• Process specimens for testing, including aliquoting, with proper specimen identification.
• Review reports and assist with inventory and ordering of supplies.
• Train new employees and act as a resource for the team.

Skills

Excellent communication

Basic computer skills

Typing skills

Multitasking

Customer service

Education

High School Diploma

Job description

Major Responsibilities

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Licensure, Registration, And/or Certification Required

• None Required.

Education Required

• High School Graduate.

Experience Required

• No experience required.

Knowledge, Skills & Abilities Required

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements And Working Conditions

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.