Lab Assistant-Specimen Collect (Phlebotomist) - 40 hrs - Days -

Henry Ford Health; Jackson (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign On Bonus Available!

Job summary

Henry Ford Jackson Hospital is seeking a patient‑focused Phlebotomist to join our day shift team. You will collect blood samples, prepare specimens, and enter data into the lab information system while delivering courteous service to patients and caregivers.

Requires a high school diploma and at least six months of phlebotomy experience; familiarity with medical terminology preferred. Off‑site travel may be required for some assignments.

Qualifications

• High school diploma or equivalent required.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
• Minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages likely to present for service.
• For assignments requiring off-site travel, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
• Experience in a hospital or clinic laboratory is preferred.
• Familiarity with medical terminology preferred.

Responsibilities

• Prepares patient specimens for testing, focusing on pre- and post-analytic steps.
• Enters patient demographics and orders into LIS promptly; maintains confidentiality.
• Performs blood collection for 25%+ of hours with competency and compassion.
• Upholds HFHS Standards of Excellence in customer service.
• Reviews lab request forms for complete information and resolves discrepancies.

Skills

Phlebotomy

Customer service

Data entry

Confidentiality

Education

High school diploma or equivalent

Tools

LIS software

Job description

Summary

Under limited supervision and according to established procedures, performs a variety of laboratory support procedures including specimen collection or phlebotomy, order entry, processing, point‑of‑care testing, and transport of laboratory specimens and materials. Performs blood sample collection at least 25% of scheduled hours. Interacts with patients, laboratory staff, and caregivers in a courteous and professional manner.

Key Responsibilities

• Prepares patient specimens for laboratory testing with particular emphasis on the pre‑analytic and post‑analytic processes.
• Enters patient demographic and test order information into lab information systems according to training protocols and in a timely manner. Maintains confidentiality of patient information. Handles routine inquiries from patients and staff.
• Performs blood sample collection or phlebotomy as a primary duty, including 25% or more of scheduled hours. Demonstrates competency, productivity, and compassion on a sustained basis with all patients presenting for service.
• Understands and follows HFHS Standards of Excellence to support a culture of exceptional customer service skills when interacting with patients, co‑workers, and caregivers.
• Reviews laboratory request forms for complete demographic and order entry information and resolves discrepancies as needed. Exercises care in specimen handling and order entry to protect the identity and integrity of samples.

Education & Experience Requirements

• High school graduate or equivalent required.
• Ability to follow written and verbal instructions and demonstrate exceptional customer service skills is required.
• Minimum of six months experience in phlebotomy is required. New employees must successfully complete competency evaluation and demonstrate safety and proficiency with all patient ages likely to present for service.
• For assignments requiring off‑site travel, candidates must possess and maintain a valid Michigan motor vehicle license and reliable transportation with insurance.
• Experience in a hospital or clinic laboratory is preferred.
• Familiarity with medical terminology preferred.

Benefits

• Sign On Bonus Available!

Additional Information

• Organization: Henry Ford Jackson Hospital
• Department: ADC-Brooklyn
• Shift: Day Job
• Union Code: Not Applicable