Lab Assistant - Phlebotomist - West Hospital

Mercy Health; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Incentives

403(b) with employer contributions

Tuition assistance

Paid time off

Job summary

Mercy Health is hiring a Phlebotomist at West Hospital to draw quality blood samples, prepare specimens for testing, and handle clerical duties to keep the department running efficiently.

The role emphasizes accurate patient ID, prompt problem resolution, and strong customer service in a fast-paced Laboratory setting.

Qualifications

• High School degree or GED required.
• Phlebotomist certification preferred but not required.
• 1 year phlebotomy experience preferred but not required.
• Customer service experience in a retail or service environment preferred.

Responsibilities

• Greet patients and provide excellent customer service.
• Collect specimens per procedures and ensure proper processing.
• Identify patients accurately and verify service against identity.
• Data entry and processing of specimens (labeling, centrifuging, splitting, freezing) as ordered.
• Perform clerical duties such as inventory checks and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Other duties as assigned.

Skills

Customer service

Data entry

Telephone etiquette

Team collaboration

Adaptability

Education

High School degree or GED

Job description

Thank you for considering a career at Mercy Health!

Scheduled Weekly Hours:

40

Work Shift:

Evenings/Nights (United States of America)

Mercy Health

About Us

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Phlebotomist - West Hospital

Job Summary:

The Laboratory Department is looking for a Phlebotomist to join our growing team. The Phlebotomist is responsible for drawing quality blood samples from patients, preparing those specimens for lab testing, and completing clerical duties in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner

• Collects all specimens according to established procedures from patients and ensures that they are properly processed

• Identifying patients accurately and matching the patient’s identity with the correct service is critical for patient safety

• Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders

• Performs departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed

• Must possess the ability to troubleshoot and resolve problems promptly

• Other duties as assigned

Education:

• High School Degree or GED

Licensure/Certification:

• Phlebotomist Certification preferred but not required

Experience:

• One-year phlebotomy experience preferred but not required
• Customer service in a retail or service environment preferred

Skills & Abilities:

• Ability to provide quality, error-free work in a fast-pasted environment

• Engage with staff and patients in a professional manner

• Position requires travel to off-site locations

Mercy Health is an equal opportunity employer.

As a Mercy Health associate, you’re part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

Core Laboratory - Mercy Health Partners Regional Lab

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are affirmative action and equal opportunity employer, please email [e-mail]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].