Lab Assistant / Phlebotomist - Outreach Lab - Mercy Health

Mercy Health; Cincinnati (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy Health is seeking a Phlebotomist to join the Laboratory Department. You will draw quality blood samples, prepare specimens for lab testing, and complete clerical duties to keep the department efficient.

Responsibilities include order entry, result lookup, report generation, and handling internal/external calls with a friendly demeanor. You will collect specimens, ensure proper processing, and travel to off-site locations as needed.

Qualifications

• High School Degree or GED is required.
• Phlebotomist Certification is preferred but not required.
• One-year phlebotomy experience is preferred but not required.
• Customer service in a retail or service environment is preferred.
• Ability to provide quality, error-free work in a fast-pasted environment.
• Engage with staff and patients in a professional manner.
• Position requires travel to off-site locations.

Responsibilities

• Greet patients and the community with excellent customer service.
• Collect all specimens according to procedures and ensure proper processing.
• Identify patients accurately and verify identity for safety.
• Handle data entry and processing of specimens (labeling, centrifuging, splitting, freezing).
• Perform clerical duties like inventory checks, stocking, and answering phones.
• Troubleshoot and resolve problems promptly.
• Perform other duties as assigned.

Skills

Quality work

Customer service

Professional demeanor

Travel off-site locations

Education

High School Degree or GED

Job description

Job Summary

The Laboratory Department is looking for a Phlebotomist to join our growing team. The Phlebotomist is responsible for drawing quality blood samples from patients, preparing those specimens for lab testing, and completing clerical duties in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Job Summary

The Laboratory Department is looking for a Phlebotomist to join our growing team. The Phlebotomist is responsible for drawing quality blood samples from patients, preparing those specimens for lab testing, and completing clerical duties in a timely manner to maintain the department efficiently. Responsibilities will include order entry, result look-up, report generation, and answering internal/external calls in a friendly and helpful manner.

Essential Functions

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Collects all specimens according to established procedures from patients and ensures that they are properly processed
• Identifying patients accurately and matching the patient’s identity with the correct service is critical for patient safety
• Responsible for data entry and processing of specimen by labeling, centrifuging, splitting, and freezing specimens as requested by test orders
• Performs departmental-related clerical duties such as checking inventory, stock supplies, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Education

• High School Degree or GED

Licensure/Certification

• Phlebotomist Certification preferred but not required

Experience

• One-year phlebotomy experience preferred but not required
• Customer service in a retail or service environment preferred

Skills & Abilities

• Ability to provide quality, error-free work in a fast-pasted environment
• Engage with staff and patients in a professional manner
• Position requires travel to off-site locations

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]