Lab Assistant/Phlebotomist FT Days

Trinity Health; Dubuque (IA); On-site; USD 38,000 - 46,000; Full time

Job summary

MercyOne Health System in Dubuque is seeking a Lab Assistant to support multiple laboratory departments. The role focuses on specimen collection, processing, and accurate reporting to aid patient diagnosis and treatment.

The position requires Laboratory experience and solid computer skills. It offers a daytime shift with full benefits and opportunities for growth within MercyOne Health System.

Qualifications

• Laboratory experience and knowledge of medical terminology preferred.
• Strong computer skills and ability to learn new systems quickly.
• Comfortable operating in a collaborative, shared leadership environment.
• Represents honesty, integrity, and caring aligned with Trinity Health and MercyOne values.

Responsibilities

• Performs venipunctures, finger sticks, and heel sticks suitable for age groups.
• Accepts specimens and requisitions and manages add-ons and pending lists.
• Identifies patients and specimens with two identifiers and labels correctly.
• Registers and logs specimens in LIS and evaluates adequacy.
• Performs processing and documentation per lab protocols.
• Resolves problematic specimens and orders with staff and clients.
• Follows safety and infection control procedures and supports efficient workflow.
• Operates LIS for data entry and workflow management.
• Contributes to lab operations by restocking supplies and training others.

Skills

Laboratory experience

Computer skills

Collaborative environment

Integrity and caring

Education

High school diploma or GED

Tools

LIS (Laboratory Information System)

Job description

Employment Type: Full time

Shift: Day Shift

Description: At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dubuque is the leading hospital in the tri-states, offering the only comprehensive cardiology center and Level II regional neonatal intensive care unit in the area as well as the newly constructed MercyOne Dubuque Cancer Center. Other services include a trauma center, a CARF-accredited inpatient rehabilitation unit, orthopedics, retail pharmacies, palliative care and a wide range of outpatient and community services. MercyOne operates two hospital-based skilled nursing units and a 40-bed nursing home.

In recognition of the strength of its nursing service and the overall quality of patient care, MercyOne Dubuque has been designated a Magnet hospital four consecutive times – the nation’s most prestigious award for nursing excellence.

Join the MercyOne Family! We are looking to hire a Lab Assistant.

As a Lab Assistant at MercyOne, you will support a variety of laboratory departments by assisting technical staff in the collection, processing, analysis, and reporting of laboratory tests necessary for patient diagnosis and treatment. The role requires the skills needed to ensure specimens, patient information, and testing workflows are handled accurately and efficiently. By contributing to reliable test processes and smooth laboratory operations, this position helps maintain timely turnaround, data integrity, and compliance with quality and safety standards.

• Performs venipunctures, finger sticks, and heel sticks appropriate to patient age (neonates through geriatric adults) and ensures proper specimen collection according to laboratory policy.
• Accepts specimens and requisitions from internal and external customers and manages add‑on orders and pending lists in accordance with laboratory procedures.
• Identifies patients and specimens using two unique patient identifiers and accurately labels specimen containers to ensure correct identification.
• Registers and logs specimens in the Laboratory Information System (LIS), evaluates specimen adequacy and acceptability, and scans required documentation into the patient record.
• Performs specimen processing such as proper identification, aliquoting, plate streaking, slide preparation, special handling, and required documentation in accordance with laboratory protocols.
• Assists in resolving problematic patient specimens and test orders in collaboration with laboratory staff and clients.
• Follows safety, infection control, and chemical‑handling procedures and supports efficient workflow practices that promote accurate testing, timely turnaround, and productivity expectations.
• Operates laboratory information systems proficiently to support accurate data entry and workflow management.
• Contributes to general laboratory operations by restocking supplies, participating in peer teaching, and engaging in department or hospital committees and projects as assigned.

Schedule:

• 4:00 am - 12:30 pm; weekend and holiday rotations

General Requirements:

• Laboratory experience and knowledge of medical terminology preferred.
• Strong computer skills with the ability to learn new systems and tools quickly.
• Must be comfortable operating in a collaborative, shared leadership environment.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring, with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health and MercyOne.

Education:

• High school diploma or GED required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.