Lab Assistant/Full-Time/3rd Shift/Rosemont

aah; Rosemont (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health and welfare benefits

Paid Time Off

Educational Assistance Program

Job summary

Advocate Health is seeking a full-time Laboratory Support Associate in Illinois. The role supports specimen handling, data entry, and communication with physicians and staff to ensure accurate testing workflows.

The position requires strong attention to detail and customer service in a fast-paced lab setting. Key duties include labeling and verifying specimens, entering test requests, handling inquiries, and assisting with inventory and training of new staff.

Qualifications

• Excellent communication skills and professional interaction with physicians, patients, and staff.
• Able to use basic computer applications and enter data accurately.
• Strong keyboarding and typing skills in a fast-paced lab environment.
• Ability to multitask with general supervision and maintain quality standards.
• Customer service focus when interfacing with callers and stakeholders.

Responsibilities

• Ensures specimens are properly labeled and suitable for testing; resolves identification issues.
• Obtains billing/insurance information and verifies diagnosis codes when needed.
• Enters and verifies test requests into the lab computer system.
• Answers and screens telephone calls and supports front-desk tasks.
• Receives, sorts, and stores specimens; handles transport and storage logistics.
• Processes specimens for testing, including aliquoting with proper identification.
• Reviews reports and distributes necessary documentation to teams.
• Assists with inventory and ordering of lab supplies.
• Trains new employees and serves as a resource for the team.

Skills

Excellent communication

Basic computer skills

Keyboarding

Multi-tasking

Customer service

Education

High school diploma or equivalent

Job description

Department: 60352 IL ACL Laboratories - IL Central Lab: Spec Process

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information: Full-time 3rd shift hours from 9:00 p.m. - 5:30 a.m. with rotating weekends and holidays

Pay Range: $19.80 - $29.70

Major Responsibilities:

• Ensures that specimens are properly labeled and suitable for testing. Resolves specimen identification and/or requisition problems and clarifies requests.
• Obtains billing/insurance information and/or verifies diagnosis code information.
• Enters and verifies test requests into the laboratories' computer system.
• Answers and screens telephone calls.
• Receives and sorts specimens and assists with detailed specimen handling; packages and tracks specimens for transport and performs specimen storage and retrieval.
• Processes specimens for testing, including aliquoting, while maintaining proper specimen identification.
• Reviews various pending and management reports. Generates and distributes reports.
• Assists with inventory and ordering of supplies.
• Maintains and files copies of orders, reports and/or correspondence.
• Acts as a resource and trains new employees.

Education Required:

• High school diploma or equivalent

Knowledge, Skills & Abilities Required:

• Excellent communication skills.
• Basic computer skills including experience using computer software applications.
• Keyboarding and typing skills.
• Ability to work in a fast paced environment and to handle multiple tasks simultaneously under general supervision.
• Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees.

Physical Requirements and Working Conditions:

• Operates all equipment necessary to perform the job.
• Frequently lifts up to 10 lbs. Occasionally lifts up to 50 lbs.
• Must be able to sit, stand, walk, and bend the majority of the workday.
• May be exposed to mechanical, electrical, chemical, explosive, radioactive and/or infectious agents.
• Will be exposed to human blood and body fluids.
• Must wear appropriate lab coat, gloves, gowns and eye and face protection as needed.
• Must be able to handle stressful situations in a calm and professional manner.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our CommitmenttoYou

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

• Premium pay such as shift, on call, and more based on a teammate's job

• Incentive pay for select positions

• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs

• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability

• Flexible Spending Accounts for eligible health care and dependent care expenses

• Family benefits such as adoption assistance and paid parental leave

• Defined contribution retirement plans with employer match and other financial wellness programs

• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.