Lab Assistant

HCA Healthcare; Lehigh Acres (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Comprehensive medical coverage

401(k) Plan with company match

Education assistance

Employee Stock Purchase Plan

Job summary

A healthcare provider in Lehigh Acres, Florida is seeking a full-time Lab Assistant. The role requires proficiency in specimen collection, handling clerical duties, and effective communication. Candidates should have a vocational degree and at least two years of experience in registration and specimen processing. This position includes a comprehensive benefits package offering health, life, and retirement support, along with education assistance and employee recognition programs.

Qualifications

• 2+ years of experience in registration, clerical duties, and specimen processing required.
• Exhibit excellent customer service practices in all interactions.
• Vocational/Technical degree preferred.

Responsibilities

• Assist in specimen collection and processing.
• Handle registration and order entry with accuracy.
• Perform clerical duties including faxing and phone communication.

Skills

Customer service

Specimen collection

Clerical duties

Communication

Teamwork

Education

Vocational/Technical Degree

Tools

Laboratory information system

Job description

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Lab Assistant at HCA Florida Lehigh Hospital you can be part of an organization devoted to giving back.

Benefits

HCA Florida Lehigh Hospital offers a total rewards package supporting health, life, career, and retirement, including:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing.
• 401(k) Plan with a 100 percent match on 3 percent to 9 percent of pay (based on years of service).
• Employee Stock Purchase Plan with 10 percent off HCA Healthcare stock.
• Family support through fertility and family‑building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more.
• Consumer discounts through Abenity.
• Retirement readiness, rollover assistance services and preferred banking partnerships.
• Education assistance (tuition, student loan, certification support, dependent scholarships).
• Colleague recognition program.
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence).
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Job Summary & Qualifications

Laboratory Assistant (Full Time, days/weekends rotate). The Lab Assistant performs any three of the following non‑technical functions under supervision and assists in specimen collection, processing, and patient registration. Responsibilities include:

• Demonstrate understanding of specimen collection and testing requirements, including rejection criteria.
• Proficient in venipunctures and/or finger sticks on pediatric, neonatal, adult and geriatric patients.
• Proficient in heel sticks on infants as required.
• Use supplies appropriately and follow established procedures for patient identification and specimen collection based on test orders.
• Complete appropriate specimen collection documentation and educate patients/families about procedures.
• Use computer information system relative to job functions.
• Handle clerical duties (faxing, phone, pneumatic tube system, reports).
• Prioritize duties and plan completion.
• Review Outstanding Specimen Report (OSR) and pending specimen issues, taking appropriate action.
• Receive laboratory specimens into the laboratory information system.
• Perform registration and order entry with accuracy and timeliness.
• Label specimens and aliquots according to protocols and testing orders.
• Centrifuge and aliquot specimens appropriately; prepare for courier pick‑up with special instructions.
• Discard specimens per schedule.
• Perform periodic preventive maintenance and quality assurance procedures.
• Collect chain‑of‑custody drug collections per policy.
• Maintain records of specimen problems and take corrective action.
• Clean area after emergency spills.
• Assess specimen requirements for referral testing and troubleshoot any issues.
• Process, sort, and prepare specimens for referral labs.
• Monitor status of referred testing and ensure results are delivered within turnaround times.
• Communicate and troubleshoot problem specimens promptly.

Knowledge, Skills & Abilities

• Interact with co‑workers in a team environment promoting harmony.
• Exhibit excellent customer service practices in all interactions.
• Effectively communicate with all personnel to exchange accurate and timely technical information.
• Assist in communication to customers, floors, physicians regarding problem specimens.
• Hold 2 or more years experience in registration, clerical duties, and specimen processing.
• Follow safety policies and procedures.
• Protect sensitive and confidential information through Privacy & Security Awareness.
• Adhere to company policies and standards regarding security.
• Complete assigned courses and training annually.
• Available to work during disasters.

Education & Experience

• Vocational/Technical Degree Preferred.
• 1 to 3 years in a clinical laboratory setting preferred.

Certification / License

• Phlebotomy, Medical Assistant, Paramedic or EMT certification preferred.

Equal Opportunity Employment

We are an equal‑opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.