La Mer - Bartender (Part-Time)

Halekulani Corp.; Honolulu (HI); On-site; USD 25,000 - 39,000; Full time

Job summary

Halekulani Corp. in Honolulu, HI seeks a Bartender to create memorable beverage experiences and uphold safety standards. You will engage guests, know our wine and liquor selections, and prepare drinks per recipes while maintaining a clean bar and timely service.

The role requires attention to detail, multi-tasking, and excellent written and verbal communication. Hospitality experience at a 4-star property is preferred, with opportunities for growth in a luxury hotel environment.

Qualifications

• High school diploma or equivalent vocational training certificate.
• One year of experience as a Bartender or similar position at a 4-star hotel or restaurant required; or any combination of education and experience which would provide the necessary knowledge, skills, and abilities.

Responsibilities

• Anticipate guests’ needs; respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
• Review assignments with the manager on duty and adapt to the day’s schedule.
• Communicate additions or changes to assignments during shift.
• Coordinate setup, maintenance, and breakdown of the bar area with supplies and equipment.
• Maintain knowledge of wine, liquor brands, beers, non-alcoholic drinks, glassware, garnishes, menu items, preparation methods, ingredients, and prices; comply with liquor laws.
• Prepare and stock beverages per recipes and guest preferences; ensure fresh juices, fruits, syrups, and garnishes are available.
• Handle wares carefully to avoid breakage and loss; report damages or safety hazards.
• Follow Health Department, sanitation, and safety regulations; perform other duties as assigned.

Skills

Detail oriented

Multi-tasking

Written communication

Verbal communication

Management skills

Education

High school diploma

Vocational training certificate

Job description

The Bartender interacts with all guests and ensures they have a memorable experience at the hotel. They are expected to be attentive to the guests’ beverage needs in a courteous and efficient manner. They also complete their assigned tasks while adhering to proper safety standards set forth by the hotel.

ESSENTIAL FUNCTIONS

• Anticipate guests’ needs; respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately. Help resolve guest complaints, ensuring guest satisfaction.
• Meet with the manager on duty to review assignments, anticipated business levels, changes and other information pertinent to the day’s scheduled activities.
• Assist to communicate additions or changes to the assignments as they arise throughout the shift.
• Coordinates set-up, maintenance, and breakdown of assigned bar area with designated supplies and equipment. Maintains cleanliness, sanitation and organization of assigned work areas.
• Maintains complete knowledge of all wine, liquor brands, beers and non-alcoholic selections, designated glassware and garnishes for drinks, all menu items, preparation method, ingredients, sauces, preparation time, presentation and prices. Adheres to state liquor laws and regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
• Organizes and prepares all incoming beverage orders according to recipes and guest preferences. Prepares and maintains an adequate stock of fresh juices, assorted fruits, simple syrups, and savories as required for drink recipes.
• Handle all wares carefully to prevent breakage and loss.
• Report any damages, maintenance problems or safety hazards to the manager on duty.
• Adhere to all Health Department, sanitation and safety regulations as required by the hotel.
• Perform all other duties as may be required or assigned.

SUPERVISORY REQUIREMENTS

Reports To: Department Manager, Assistant Manager or Captain.

Supervises: None

EDUCATION/EXPERIENCE

• High school diploma or equivalent vocational training certificate.
• One (1) year of experience as a Bartender or similar position at a 4-star hotel or restaurant required; or any combination of education and experience which would provide the necessary knowledge, skills, and abilities required in performing the essential functions of this position.

LICENSES/CERTIFICATIONS

• Possesses current Liquor Commission Bartenders Card (yellow). Certification from alcohol awareness program required to serve alcoholic beverages preferred.
• Certification of previous training in liquor, wine and food service preferred.
• Certification in CPR.

KNOWLEDGE, SKILLS, & ABILITIES

• Must be detail-oriented and have the ability to multi-task.
• Able to maintain positive guest relations at all times.
• Possesses strong written and verbal communication skills.
• Possesses good management and organizational skills.
• Possesses knowledge of federal and state health laws, regulations, and safety codes.
• Able to work effectively with various types of customers.
• Possesses strong knowledge of various drink recipes and beverage service standards.

PHYSICAL DEMANDS

The physical demands and work environment characteristics described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to lift items of 30 lbs or more in a safe and proper manner.

• Ability to stand/walk for extended hours throughout a work shift.
• Ability to endure various physical movements throughout the work areas.

WORK ENVIRONMENT

• Indoor, air conditioned environment.
• Outdoor, non-air conditioned environment.
• Exposure to variable temperature and weather conditions.
• Variable noise levels.
• Exposure to fumes; dusts; chemicals; and odor hazards