L&I IT Data Management - Manager

State of Washington; Tumwater (WA); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work model

Flexible schedules

Remote work options

Job summary

The State of Washington’s Department of Labor and Industries seeks an IT Data Management - Manager to lead 16 data management staff and oversee the data warehouse and roughly 300 application databases. You will guide four teams—Data Warehouse, EAI, Data Administration, and Database Administration—ensuring alignment with program direction and agency standards.

You will collaborate with business partners and executives to deliver legislation-driven changes, prioritize initiatives, and provide

Qualifications

• Ten (10) years of experience in IT Data administration with advanced knowledge in data technologies, architecture, security, policies, databases, cloud data processing, data storage, data messaging, metadata, data warehouse, and data integration.

Responsibilities

• Establish priorities and coordinate timely delivery of IT services.
• Build relationships with business stakeholders and IT teams to maintain and enhance solutions.
• Provide leadership and oversee successful delivery of data management solutions.
• Oversee planning, design, development, and testing of data system enhancements.
• Manage OLAs with application support teams and set expectations.
• Ensure applications remain current and compliant with agency standards.

Skills

Data management

Leadership

Agile/Scrum

Stakeholder management

Job description

Our Mission:

Keep Washington Safe and Working!

Our Values:

Customer Focus, One L&I, Respect, Diversity, Equity and Inclusion, Learning and Growth, Reliability

Are you a data leader who can keep mission-critical systems running while building a strong, skilled team?

The Department of Labor and Industries (L&I) is hiring a Data Management - Manager to lead the people and platforms behind the agency’s data warehouse and roughly 300 application databases.

About the Division and Office

The Information Technology (IT) Division is an internal service organization responsible for providing information technology-based products and services in support of the Department of Labor and Industries (L&I) agency business priorities so that L&I can keep Washington Safe and Working.

The Maintenance and Operations (M&O) Program under the Deputy CIO is responsible for the implementation and delivery of the products and services within IT, and sustaining operations so that L&I can complete business as usual with minimal delay or downtime. M&O is responsible for developing and enhancing more than 300 agency software applications and managing the agency's databases

The Applications & Data Management (A&D) program is comprised of six development teams organized into multiple Agile teams that deliver advanced web capabilities to citizens and businesses within Washington State.

About the Role

As the IT Data Management - Manager, you will lead 16 IT data management staff and report to the A&D Program Manager.

You will oversee the data warehouse and approximately 300 application databases. You will guide and lead four teams: Data Warehouse, Enterprise Application Integration (EAI), Data Administration, and Database Administration. You will make sure their work follows the program’s technical direction and L&I’s architecture and technology standards.

You will work closely with business partners, executives, and IT teams to understand what each program needs. You will deliver on legislative mandates, change and service requests, projects, and agency initiatives. You will also give cost, and time estimates for new legislation and balance competing priorities across teams.

This position is primarily seeking candidates who reside in Washington State or are willing to relocate.

Some of what you’ll do:

• Establish priorities and coordinate timely delivery of IT services.
  • Build strong working relationships with business stakeholders, executive management, other IT teams, and application development teams to maintain and enhance technology solutions.
  • Consult with business on implementation of newly enacted legislation.
  • Make strategic judgments and decisions, including strategy, identification of key stakeholders, planning all stages of projects from initial concept to successful implementation.
  • Provide leadership and oversee successful delivery of data management solutions.
  • Work with program areas to prioritize data management maintenance and operations across multiple Product Teams.
  • Operationalize the maintenance and operations of data management so Product Teams can enhance or maintain applications.
• Product Team Management
  • Manage and supervise data management engineers that provide application maintenance and operations support, enhance applications, and implement technology solutions that meet legislative mandates.
  • Oversee planning, analysis, design, development, configuration, and testing of data system enhancements.
  • Manage operation level agreements (OLAs) with application support teams and set expectations.
  • Establish measurable individual and team objectives that are aligned with program area and that adheres to L&I’s software development lifecycle standards.
  • Ensure applications remain current, stable, adhere to agency standards, and are in keeping with the L&I computing technology environment.
  • Carries out supervisory responsibilities such as interviewing, hiring, training, planning, assigning work, appraising performance, monitoring employee performance and progress on assignments, coaching, and resolving issues.
  • Monitor individual and team performance, identify areas of improvement and develop action plans.
  • Resolve staff issues, discipline and recognize employees, and counsel employees in work-related activities and career development
  • Coach and mentor staff to grow their skills in multiple areas, solve complex problems crossing multiple applications or platforms, present completed staff work, and build a strong group dynamics.

And much more.

Required:

• Ten (10) years of experience in IT Data administration with advanced knowledge in IT Data technologies, Data Architecture, Data Security, Data policies, Databases, Cloud data processing, Data storge, Data messaging, Metadata, Data Warehouse, and Data integration.

NOTE: Education may substitute year for year for experience up to four (4) years for a bachelor’s degree and up to two (2) years for an associate’s degree in Computer Science, Information Technology or a closely aligned field.

Additional requirements:

• Five (5) years or more of management or supervisory experience in an IT environment with increasing responsibility.
• Three (3) years or more of Project Management experience or experience leading agile development teams using Scrum methodology.

Required Competencies

• The ability to take action to learn and grow.
• The ability to take action to meet the needs of others.

Desired:

• Experience as a Database Administrator (DBA), Data Architect, or Data Administrator.
• Five (5) years of experience in developing disaster recovery procedures for offsite data restoration environments.
• Five (5) years of increasingly responsible It management or supervisory experience in a data management environment.

Things You Need to Know

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

L&I provides a modern work environment and excellent benefits including paid leave, tuition reimbursement, Infants at Work Program and a generous retirement package for qualified employees at the end of their career.

We value our employees and their work-life balance. We support a hybrid work model and offer flexible custom work schedules. This position is eligible for a flexible schedule (4/10’s, 9/80’s, 5/8’s, etc.) upon approval by management.

We offer hybrid and remote work options, though we’re primarily seeking candidates who live in Washington State or are willing to relocate, to support in-person collaboration and access to on-site resources when needed. Remote work from a state outside of WA requires approval.

For this position, teleworking may be up to full time with the expectation of attending in person meetings and training occasionally or upon business needs. The assigned duty station for this position is Tumwater, WA.

Other information

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.

• The Department of Labor and Industries does not participate in E-Verify. Employment eligibility is verified solely through the I-9 form process described above.

• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions.

Background Check Notice

Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Did You Know?

Washington is America's Top State to live, play, and work, according to U.S. News (2021). Join the L&I team and enjoy all the Evergreen State has to offer.

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference

Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I’s [e-mail].

Diversity, Equity, and Inclusion Employer

L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We believe in the importance of recognizing the value each of us contributes to the success of the agency’s mission. Having a diverse workforce is this agency’s greatest source of strength and knowledge. It is through the combination of talents and abilities that we can pursue finding effective measures to provide the best customer service. We are committed to building a diverse and inclusive workplace for everyone and we strongly mean everyone.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials, and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information

If you have any questions regarding this job posting, program, or the agency, please contact Jason Stedman at [e-mail].