WHO WE ARE:
Saks Fifth Avenue is a leading destination for luxury fashion, blending bold curation with a visionary, modern point of view. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Through an integrated retail model, we deliver a seamless customer journey across our portfolio of stores in leading luxury markets, complemented by a strong digital presence and remote selling offerings. Saks Fifth Avenue is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.
Job Description:
YOU WILL BE:
As a L'Avenue at Saks Bartender, you are the face of the Saks Global hospitality experience at the bar. You will serve our guests in a warm, accommodating, and impeccably professional manner, crafting premium beverages and delivering sophisticated service that aligns with our luxury brand standards. You will combine mixology expertise with deep culinary knowledge to curate a memorable and gracious dining experience for every guest.
WHAT YOU WILL DO:
- Guest Service & Mixology Excellence
- Gracious Hospitality: Welcomes, serves, and interacts with guests in an attentive, sophisticated, and professional manner.
- Beverage Expertise: Leverages a thorough knowledge of premium beer, wine, and spirits, including technical pouring, proper glassware, and luxury service procedures to craft exceptional cocktails.
- Menu & Culinary Knowledge: Utilizes a deep understanding of the food menu, preparation methods, and culinary terminology to confidently guide guests, answer questions, and make tailored recommendations.
- Service Flow: Utilizes POS and ticket systems efficiently to ensure the smooth, accurate, and timely delivery of bar items to both bar guests and the dining room service staff.
- Bar Operations & Maintenance
- Station Upkeep: Cleans, sanitizes, and maintains the bar and surrounding workstations, executing all pre-shift, post-shift, daily, and weekly side-work duties as assigned by management.
- Table & Bar Settings: Demonstrates a thorough knowledge of the proper order of service, including the flawless placement of glassware, china, flatware, and garnishes.
- Physical Readiness: Fulfills operational duties that involve moving or lifting objects (e.g., tables, barstools, highchairs, and ice/liquor crates) as needed to maintain the room's aesthetic.
- Professional Standards & Compliance
- Impeccable Grooming: Maintains the highest level of personal hygiene and luxury presentation standards, including a clean, pressed uniform and professionally styled hair and nails to eliminate food contamination risks.
- Financial Integrity: Adheres strictly to established accounting procedures for all guest transactions, accurately processing all authorized methods of payment through the POS system.
- Team Alignment: Actively participates in daily pre-shift meetings to stay informed on menu changes, daily specials, and VIP guests.
- Attendance & Schedule Integrity
- Exercises absolute integrity with scheduling by arriving on time and punching in/out accurately for every shift and applicable meal break.
- Follows established restaurant procedures for any schedule or shift-change requests.
- Coordinates all holiday, vacation, and time-off requests proactively with management, keeping the operational needs of the restaurant first.
WHAT YOU WILL BRING:
- High School Diploma or GED preferred.
- Experience: Proven experience in premium bartending, beverage preparation, and high-end table/bar service guidelines.
- Skills & Autonomy: Ability to work autonomously in a fast-paced environment while managing multiple tasks with grace and poise.
- Hospitality Mindset: Exceptional customer service, problem-solving skills, and a strong "win together" team mentality.
- Product Knowledge: Strong foundational knowledge of spirits, classic cocktails, wine varietals, and culinary terms.
- Physical Requirements: Role requires extended periods of standing, bending, climbing stairs, and the physical ability to lift and carry up to 35 pounds.
- Flexibility: Must be willing to work a flexible schedule tailored to luxury retail and hospitality business needs, including evenings, weekends, and holidays.
YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental