KYC/AML Operations Manager: Lead Compliance & Risk

ACCA Careers; Chicago (IL); On-site; USD 83,000 - 141,000; Full time

Benefits offered by this job

401k & pension

Health, dental, vision

Paid time off

Parental leave

Life & accident insurance

Equity bonus program

Job summary

Northern Trust is seeking a Manager, BU Compliance to lead day-to-day KYC operations and ensure alignment with AML/KYC policies and regulatory requirements. The role focuses on exposure reduction, risk mitigation, and driving continuous improvement within the KYC CoE.

Ideal candidates will bring strong leadership, deep regulatory knowledge, and proven experience in financial services with a track record of managing complex KYC cases and delivering robust controls and governance.

Qualifications

• Regulatory knowledge in AML/KYC including CIP, EDD and sanctions compliance.
• Experience in KYC/AML operations within financial services.
• People management and capability development.
• Strong organizational and stakeholder-management skills.
• College degree or equivalent professional experience.

Responsibilities

• Lead day-to-day KYC operations within the KYC CoE, ensuring timely and accurate completion of CDD and EDD.
• Ensure AML/KYC policy compliance and regulatory timelines across operations.
• Manage workflow allocation, capacity planning, and prioritisation to meet SLAs and regulatory timelines.
• Act as escalation point for complex KYC cases and delivery risks.
• Embed strong 1LOD controls across KYC processes for consistent outputs.
• Identify and remediate AML/KYC risks per risk appetite.
• Own remediation actions from QA, audits, regulatory exams, and 2LOD challenges.
• Drive root cause analysis and implement sustainable improvements.
• Collaborate with KYC CoE Governance, QA, Training, and 2LOD teams.
• Provide operational updates and insights to senior management.

Skills

KYC

AML

CIP

EDD

Regulatory

People mgmt

Stakeholder mgmt

Risk mgmt

Communication

Fin crime

Education

Bachelor's degree

Job description

Northern Trust is seeking a Manager, BU Compliance to lead day-to-day KYC operations and ensure alignment with AML/KYC policies and regulatory requirements. The role focuses on exposure reduction, risk mitigation, and driving continuous improvement within the KYC CoE.

Ideal candidates will bring strong leadership, deep regulatory knowledge, and proven experience in financial services with a track record of managing complex KYC cases and delivering robust controls and governance.