Krystals Store Assistant

Circle K Stores Inc.; Wilson (NC); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Unlimited tip pooling

Medical, Dental, Vision, Life & AD&D

Flexible spending accounts

401(k) matching

Tuition reimbursement

Stock Purchase Plan

Employee discount program

Discount meal benefit

Wellness plan

Job summary

Circle K is seeking a Restaurant Assistant Manager (RAM) to support the Restaurant Manager in daily operations at Store 2727096Q in Wilson, NC. The RAM will lead the restaurant team, coach members, and partner with management to uphold Circle K standards and ensure guest satisfaction.

The RAM oversees shift duties, trains staff, and ensures compliance with food safety, cash handling, and inventory controls.

Qualifications

• Proven ability to provide excellent guest service in a fast-paced environment.
• Strong communication and coaching skills with team leadership experience.
• Ability to maintain brand standards and safety regulations.
• Availability for shift work including opening/closing times.

Responsibilities

• Provides excellent guest service; coaches and corrects team.
• Directs team and assigns shift duties; ensures completion.
• Ensures food items are prepared and served per brand and health standards.
• Completes end of shift paperwork, cash counts, and inventory tasks as required.
• Maintains a clean restaurant environment through housekeeping duties.
• In RM absence, RAM handles daily/weekly/monthly paperwork and duties.

Skills

Guest service

Interpersonal comms

Coaching & mentoring

Leadership

Team management

Safety compliance

Job description

Store 2727096Q: 4940 Raleigh Rd Parkway W, Wilson, North Carolina 27896

Shift Availability Days and Evenings

Job Type Full time

Job Summary

This position assists the Restaurant Manager (RM) with daily operations of the restaurant and supervises the team in their absence. The Restaurant Assistant Manager (RAM) leads and coaches Restaurant Team Members and partners with the management team to maintain the Company and Brand operational standards ensuring all guests leave satisfied.

Expectations

• Provides excellent guest service in a fast and friendly manner; coaches and corrects team
• Conducts second interviews for team members and shift leads
• Maintains a clean restaurant environment by cleaning and performing general housekeeping duties.
• Assigns shift duties to team members and follows up to ensure completion
• Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations.
• Coaches team members to follow guidelines for food preparation and production management
• Cascades relevant information to team members and assists with new product training
• Responsible for placing campaign materials upon request
• Ensures product quality, food safety, and operational standards are met
• Monitors and ensures accuracy of all cash, sales, and inventory control records for the duration of the shift.
• Completes end of shift and end of day paperwork and counts as required.
• Communicates any discrepancies to immediate supervisor
• In absence of the RM, the RAM completes daily, weekly and end of period paperwork, inventory counts, cash counts, truck orders, and other administrative duties as required
• Guarantees a safe environment for team members and guests by following all government laws and safety codes
• Completes reports on all incidents following our 5-minute rule policy
• Partners with the RM and takes ownership to ensure all financial and operational metrics are met, resulting in a profitable restaurant
• Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

Benefits

• Unlimited tip pooling
• Medical, Dental, Vision, Term Life and AD&D plans
• Flexible spending and health savings accounts
• Short-Term Disability
• Vacation paid time off
• Company holidays paid at time and a half
• Matching 401(k)
• Tuition Reimbursement
• Stock Purchase Plan
• Employee Discount Program
• Discount Meal Benefit
• Wellness Plan
• Wait periods may apply

Qualifications

• Full time required; availability during all hours of operation and at least one hour pre-opening and post-closing required
• Valid state Driver’s License required
• Excellent communication skills
• Motivates, coaches, and leads team members
• Acts with integrity; keeps commitments
• Contagious positive attitude
• Focuses on achieving results while having fun!
• Ability to gain control during stressful situations
• Exhibits a sense of urgency
• Team player who can work well with others or independently
• Frequently bend, twist at waist, kneel, squat, stand, and walk
• Occasionally climb and descend ladders
• Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
• Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
• Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead
• Circle K will make reasonable accommodations to known physical or mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.

Other Information

This Job Description indicates the general nature and level of work to be performed in this position and it is not intended to contain or be interpreted as a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required of the position. The incumbent may be asked to perform other duties and will be evaluated, in part, on performance of the tasks listed in this job description. As with all positions, the responsibilities and duties of this position may change. The Company reserves the right to revise this Job Description at any time with or without notice. This Job Description does not constitute a contract for employment and either the incumbent or the Company may terminate employment at any time, for any reason, with or without notice.

Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

Our mission at Circle K is to make people's lives a little easier every day. Our global family of 150,000 people in over 17,300 stores and 27 countries makes that possible for our millions of clients worldwide, which is why we are committed to helping them achieve their goals and grow with us. We set ourselves apart by our culture and values: in our people and their development, in serving others, what we've built and what we are striving to achieve. No matter where you come from or where you are heading in your career, there is a place for you to grow at Circle K. When you grow, we grow - together.