KPI-Driven Logistics Operations Specialist

SBT Global, Inc.; Round Rock (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

SBT Global, Inc. is seeking a logistics specialist to monitor and manage end-to-end product movement across Air, Ocean, and Land transportation.

You will track shipments, liaise with customers, carriers, and internal staff, and develop metrics to measure operating performance. This role requires a Bachelor’s degree, 3–5+ years in logistics, strong analytical skills, proficiency in Outlook and MS Office, and the ability to travel up to 10% in the United States.

Qualifications

• Bachelor’s degree required.
• 3–5+ years of experience in the logistics industry including Freight Forwarding and relevant industry knowledge including Strategy Planning.
• Excellent analytical and problem-solving skills.
• Highly organized with the ability to manage multi-tasks while paying close attention to detail.
• Positive attitude to solve problems and serve the customers with good care.
• Very proficient in Outlook, Microsoft Office applications such as Excel/PowerPoint/Word.
• Great interpersonal skills, with the ability to communicate openly and effectively.
• Works well under pressure and has a sense of urgency.
• Ability to travel up to 10% in U.S.

Responsibilities

• Monitor and manage the entire process of product movement via Air, Ocean, Land/trucking transportation process.
• Track shipments across different channels.
• Report monthly on Key Performance Indicators (KPI's) for the Supply Chain function.
• Daily liaison with customers, carriers, and internal staff.
• Develop performance metrics to evaluate operating performance of internal supply chain resources and external supply chain partner collaboration model.
• Support to perform logistics procedures to achieve team goals by logistics policies.
• Keep proper records of all forms of transactions related to the team’s logistics operations.
• Monitor and resolve discrepancies and problems that can be found related to the transportation/logistics system.
• Maintain essential account documentation with up-to-date information and ensure that it is collated and stored so as to be readily accessible.
• Analyze areas of corporate logistics to find out the most cost-effective means and methods of transporting supplies.
• Coordinate with site managers and co-workers to assure effective operations.
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required

Skills

Analytical thinking

Problem solving

Organizational skills

Communication

Customer service mindset

Team collaboration

Multi-tasking

Work under pressure

Education

Bachelor's Degree

Tools

Outlook

Excel

PowerPoint

Word

Job description

SBT Global, Inc. is seeking a logistics specialist to monitor and manage end-to-end product movement across Air, Ocean, and Land transportation.

You will track shipments, liaise with customers, carriers, and internal staff, and develop metrics to measure operating performance. This role requires a Bachelor’s degree, 3–5+ years in logistics, strong analytical skills, proficiency in Outlook and MS Office, and the ability to travel up to 10% in the United States.