Knowledge Management Specialist

Booz Allen Hamilton; Northern (KY); Hybrid; USD 78,000 - 176,000; Full time

Job summary

Booz Allen Hamilton is seeking a Knowledge Management Specialist to lead KM initiatives for government clients, focusing on improving organizational processes and knowledge sharing. You will shape and implement KM strategies, collaborate with stakeholders, and evaluate new technologies to increase efficiency and decision support across mission-critical programs.

Responsibilities include guiding knowledge management planning, stakeholder engagement, and leveraging Microsoft 365 tools to build

Qualifications

• 4+ years of experience implementing knowledge management strategies.
• Experience with clients to understand issues, needs, missions, and future direction.
• Experience building, managing, and directing a knowledge management plan.
• Experience with Microsoft Teams administration and reporting for a large organization.
• Experience with SharePoint 2016 through 2019 and Office365 (administration and development).
• Experience with stakeholder engagement and requirements gathering to identify KM, communications, and process challenges.
• Experience evaluating and integrating emerging technologies, including Generative AI, to improve learning and productivity.
• Experience leveraging Power Platform to develop automated workflows.

Responsibilities

• Lead knowledge management initiatives to align with client goals and transform business processes.
• Assess impacts of changes on processes and design KM strategies for implementation.
• Develop and manage knowledge management plans and roadmaps.
• Collaborate with clients and teams to deliver KM solutions and drive adoption.

Skills

Knowledge management strategy

Client requirements gathering

Stakeholder engagement

Organizational transformation

Generative AI capabilities

Microsoft Teams administration

SharePoint administration

SharePoint development

Power Platform (Power Automate)

Education

Bachelor's degree

Tools

Microsoft Teams

SharePoint 2016-2019

Office365

Power Platform

Job description

Join a culture of empowerment and connectivity.

Develop your craft

Learn the skills you need to accelerate your career.

Discover benefits that your life and work.

Innovate with intention

Build mission-ready tech that protects the nation.

Whether it’s process improvement, performance measurement,orbusiness management analysis,organizational knowledge management comes down to one thing: learning how an organization works and making it better. Although many companies know where they want togo, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward.It’s why we’re looking foran organizational transformation and change advisorlike you who can help identify long-term goals and support the creation of the processes needed to achieve them.

This is an opportunity to create efficiency in the U.S. Army. As a knowledge management professional, you’lluse your expertise to help your team assess how alternations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organizationto transformtheir practices.

Work with us as we lead change.

Join us. The world can’t wait.

You Have:

• 4+ years of experience implementing knowledge management strategies
• Experience working with clients to comprehend their issues, needs, missions, and future direction
• Experience building, managing, and setting the direction of a knowledge management plan
• Experience with Micro sof t Teams administration and reporting for a large organization
• Experience with Micro sof t SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
• Experience conducting stakeholder e nga gement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
• Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
• Experience leveraging Micro sof t Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems

Nice If You Have:

• Experience developing and maintaining SharePoint Online site collections
• Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
• Possession of excellent verbal and written communication skills
• Possession of excellent client-facing skills

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Knowledge Management Specialist

The Opportunity:

Whether it’s process improvement, performance measurement,orbusiness management analysis,organizational knowledge management comes down to one thing: learning how an organization works and making it better. Although many companies know where they want togo, getting there can be a challenge. Thankfully, that’s what you do: improve the systems that move entire organizations forward.It’s why we’re looking foran organizational transformation and change advisorlike you who can help identify long-term goals and support the creation of the processes needed to achieve them.

This is an opportunity to create efficiency in the U.S. Army. As a knowledge management professional, you’lluse your expertise to help your team assess how alternations will impact business processes and design to develop a knowledge management strategy that can be implemented to address and overcome. From unrealized potential to systemic challenges, your team will provide your client with a holistic view of their organizationto transformtheir practices.

Work with us as we lead change.

Join us. The world can’t wait.

You Have:

• 4+ years of experience implementing knowledge management strategies
• Experience working with clients to comprehend their issues, needs, missions, and future direction
• Experience building, managing, and setting the direction of a knowledge management plan
• Experience with Micro sof t Teams administration and reporting for a large organization
• Experience with Micro sof t SharePoint 2016 through 2019 and Office365 platforms, including administration and development such as SharePoint sites, sub-sites, libraries, and lists, and maintenance of SharePoint-based enterprise solutions
• Experience conducting stakeholder e nga gement and requirements gathering activities to identify knowledge management, communications, and business process challenges, and implementing solutions that promote knowledge sharing and strengthen integration between information systems
• Experience evaluating, piloting, and integrating emerging technologies, including Generative AI capabilities, to improve knowledge discovery, workforce productivity, and decision-making
• Experience leveraging Micro sof t Power Platform capabilities, including Power Automate, to develop automated workflows and connect enterprise systems
• Secret clearance
• Bachelor's degree

Nice If You Have:

• Experience developing and maintaining SharePoint Online site collections
• Knowledge of HTML, CSS, and JavaScript
• Ability to pay strict attention to detail and accuracy of information, including organizing large amounts of data, setting priorities for analysis, and advising stakeholders
• Possession of excellent verbal and written communication skills
• Possession of excellent client-facing skills
• Certified Knowledge Manager ( CKM ) Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information ; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.